Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersHelpful and Friendly
5 Stars
Efficient and Helpful
Thanks for the move. The weather was awful and your guys were very efficient and helpful. A credit to your company. Because of a low overhead power line they had to double handle the load into the smaller truck but still finished on time. Thanks once again to Ethan, J_Ray and Shrewsbury-Steve.
Great Communication
"Hi Jay, Jenna and Sylvan,I am just about to complete my feedback for the recent service you provided.However, before I do that I wanted to take the time to send you all a thank you for being awesome through the whole process.Yesterday I received the blanketbox which contained the memories and personal items from the recent death of my mother in New Zealand. The box was delivered undamaged and left as per my instructions which has finished off what has been a fairly draining time.You have all been clear with your communications and I have not had to worry about the delivery of the box because of the confidence you provided me.Thank you once again.Kind regards,Ronald Brown."
4 Stars
4 Stars
5 Stars
"friendly, courteous and extremely helpful"
Thank you, thank you, thank you!!! The men that shifted my furniture were fabulous. I can't speak highly enough of them. They were friendly, courteous and extremely helpful. They are an outstanding representation for your company. I will definitely be using your company for my next move.
Let Down
Sorry, this time Conroy's let us down. All went well at the Christchurch end but Auckland ... We asked for our delivery to be on the 8th and it turned up but missing two items one oa small ladder we needed urgently,. (the ladder was the only reason we planned the delivery for the 8th) I had to phone and chase them up and when they were located it still took another 24 hours to get delivered. Not much of an apology. Our carefully planned trip from Dunedin and week of renovations was completely ruined by this.
Not up to Standard
I don’t feel like it was up to great standard as at this time. As I was given wrong information regarding the surname and signature that I used in my paperwork as I did ask at your desk that it should be fine. Unfortunately it wasn’t and I had to go through the process of resigning my paperwork. On the other hand I still haven’t received my boxes yet. It hasn’t been delivered and I don’t even know when it would be delivered. Like every other time if I can’t answer my phone calls I would definitely reply to my emails. But I haven’t received any email saying what dates it will be delivered????
all items arrived safe and sound. My one negative comment is that the packing was not great, things were chucked into boxes and not always packed with filler to the top so some had collapsed. I was also concerned that the clothes were just squashed into boxes. I had many business shirts, these were "scrunched" up, still on the hangers. It looked a bit hurried to me. But the guys were very helpful and friendly