Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
Great Experience
Great experience - very helpful and able movers, nothing was a bother. The whole move was organised and made our move easier.
5 Stars
Overall Positive
My overall experience was very positive with Conroy. Friendly communication from the drivers and office folk. I had an unusal load being transported and I felt you guys took my concerns for my belongings onboard and were willing to pick up and transport unweildy items. The only niggle was the driver in CHCH said he would place fragile stickers on them, he didn't and the bottoms of the metals plates covering had been damaged so they had been slid along the floor rather than carried which I had asked not to happen. I do appreciate that they are going through a number of different handlers so the message my have gotten lost. Over all I am happy.
"fun to be around"
The guys that did the job were genuinely good buggers. They were repsectful of the property and our possession plus they obviously enjoyed the work as they were light hearted and fun to be around.
Good But Delivery Delayed
First of all our pickup from Australia was good the guys were friendly, then we had to pay for the service before we even left Australia and had to borrow the money. I was told initially that our gear would not be leaving until 1 August (pickup was 10 July ) so we said OK and we would get it no later than 18 August.We moved of course thinking that we would have it in about two weeks after that. Then we got an email to say it was leaving on the 8th August, and arriving in Auckland on the 15th. We received no explanation as to why it was a week late leaving Melbourne. Then I was ringing up at least every week to see where it was, and it was an extra 2 days late, arriving on 17th August. I had to send an email first to ask if we could have it before the 31st as we have visitors arriving and they can't sleep on the floor, if I had not asked about this we probably wouldn't have received it until 31st, which would have been 10 days after arrival. We would like to know why it left a week later from Australia, and why it takes 7 to 10 days to Deliver it when it was customs and quarantine cleared before it arrived. The guys were delivered it were very good and friendly
4 Stars
5 Stars
No Damages and Breakages
We had Steve heading our loading and unloading - his teams in both CHC and Nelson were outstanding in their service delivery, efficiency and timeliness. Their positivity and enthusiasm for their task shone through and it was a pleasure to have such a ‘well-oiled machine’ handling our move. Damages and breakages NIL!
Special thanks to Rodney White for his smiling helpfulness and thoughtful advance supply of packaging materials...you were a pleasure to deal with.:)
Successful Move
The truck arrived on time, the staff were friendly and efficient, and the move went well with no damage at all. Thank you.
Would Use Again
It was our first time using Conroy Removals for our relocation. We got them to professionally pack our goods and relocate us. They did a fantastic job and it took all the hassle out for us especially moving kids can get really stressful. Would 100% use them again and recommend them to anyone. Thank you Conroys!
If I get the empty boxes collected as promised then the rating becomes 5 star