Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFriendly people, quick removal definately be coming back to Conroy Removals.
The only difficulty I have had is Conroy removals in Australia has none of my forms that I uploaded. From what I understood, my stuff couldn’t be picked up without those forms being received. It also is concerning considering I paid for insurance and apparently there was no record of my itinerary. It wasn’t a problem in the end but somewhat concerning that pick up occurred without the documents on file.
The only negative I had was that the team were scheduled to arrive at 8am to begin packing and were 20mins late without any communication that they were running late.
The boys that loaded and unloaded had a huge amount of professionalism . They where helpful polite and accommodating. At a difficult time for us they had patience. This makes your company stand out. Neville and Darcy are an asset and we would recommend this company based on there fantastic problem solving and sincerity. Thank you
Excellent service, movers careful and did a great job, nothing got damaged. My only complaint would be that when asked to pay that perhaps a booking fee and first hour be charged not just the 10c to check that the credit card works.
Professional and quick service. Received updates along the way. Friendly and helpful.
Thank you for making my dads move smooth and easy. The communication was fantastic and everyone we dealt with was fantastic and friendly. Everything you said you would do you did! Special thanks to Shayna for her prompt replies and helping us make this experience wonderful. This could have been a stressful time for my dad however you guys made it easy. Highly recommended to all looking at moving
I was not happy with our movers, one in particular made the comment "if it doesn't fit force it" which I found completely unacceptable especially after him telling me that he won't cover certain cupboards because they always break.
All of my things were handled with great care which is the most important thing so overall I'm very happy with that aspect of the service. However there were a couple of things which annoyed me that I felt could have easily been avoided. I had to inform the Conroy staff (office and removals) FOUR times that I was not to be contacted during the week of delivery and to use my alternate contact. I sent emails, I spoke to them on the phone and clearly there was a total lack of communication between departments and a lack of consideration for what I wanted as a customer because they kept disturbing me at work. I would use Conroy again but the communication needs improvement for sure.
The guys who packed and moved me were great. Nothing was too much trouble. Would recommend them
I know you are busy, but it took a few phone calls to get someone to remove the empty cartons. Thursday afternoon( yesterday) was good, positive feed back from the office and someone was collecting the cartons within an hour.
Easy to make contact with you for updates, lovely staff on both ends. Very happy!