Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent service throughout the process, Thank you.
great team work!! thank you so much
Delivery was 3 days later than first stated, then after 5 at night. Bedroom cabinet was damaged as well as electric fan stand was bent. Boxes have been squashed and opened. Fridge has scratches on the sides as well as other parts of wooden furnishings. Have not finished opening big boxes yet to see if every thing is there and intact. Very disappointed in the service I have recieved from Conroys.
Both moving teams were polite and courteous, very helpful as I was doing the move in my own. Nelson team who unloaded were excellent, friendly, quick, efficient. They had a 20ft container unloaded and furniture rebuilt in 2 hours! All furniture was safely packed and handled, I was amazed how quickly a 4 bed house could be packed up.
My only suggestion for Conroy’s is more proactive communication on when moving teams will arrive. For the delivery I had to ring at 3pm the day before to understand what was happening the next day.
I would recommend Conroy’s to anyone moving, particularly inter island, they made the process easy.
Having used Conroys to relocate internationally twice in the last decade (most recently early in 2018), they were naturally my first and only port of call when I had to return to Australia with my personal items. I've recommended Conroy to friends and family, who have given Conroy custom off the back of my recommendations.
Third time around, communication has been appalling. It was only after I chased them that I found out my personal items hadnt left on 30th December as communicated when I signed up, and that they wouldnt leave for a month after that. Fast forward to now; I'm eleven weeks into the exercise after completing payment and I'm had to resort to chasing them for updates each week, after being 'threatened' with incurring storage fees from last week - Even though there is still no word on when my items are to be delivered.
In the meantime, delays have had a direct impact on me financially as I'm continuing to pay rent with friends and a mortgage as my belongings to furnish my house are somewhere between NZ and Australia (I assume).
Efficient team who were careful on loading. I was not present for the unloading so cannot comment on the condition that the items were received.
The upliftment and delivery teams were outstanding. I had a problem with my storage, and nearly didn't receive my furniture on the day I had expected but this issue was resolved once escalated to the right people.
We used Conroy from Australia to NZ and then back again all within a year. NZ branch wad not as good as keeping us up to date with our progress but the removalists were great. Would use again.
From start to finish Scott, Adam and Daniel made our move so easy. They worked hard and I couldn’t believed how efficient they were ... as we had a lot of heavy furniture. We really appreciated all they did. I was recommended Conroy’s by a friend who had used them for a number of years moving throughout NZ and to Australia. I could not fault the service we received from booking it in and the men turning up on time to help me.
Many thanks
Elisa and Paul Currie
All was done efficiently and in a timely manner. The staff were friendly and courteous at all times. We were impressed by the well organised way they went about their tasks. True professionals!