Customer Reviews

Although, the staff that packed us were fantastic in Australia, we feel not as much care was taken in NZ. Boxes of food placed on top of glassware & fragile items. Quarintine did not retap boxes, boxes were wet & crushed. Many scratch marks on items eg. Large smart TV, where boxes were opened in Quaritine etc. Not impressed with our delivery, very sloppy, heavy items placed on lighter items, food in garage etc. The guys at Conroy office were great with their communication to us, pre delivery. Thankyou

Your Tauranga department were brilliant , delivering the Short Term storage and helping set up.  They took some items back with them as they belonged with the Long Term storage.  At the time of packaging, we had to tell 3 different persons which was which.  Surely,  telling the first person taking the  notes on a laptop , should  be enough, the others doing the packaging should be given a copy.  We are missing basic items such as our vacumn cleaner & iron,  which I will have to go and buy..  Corrine Kearney

No one told us actually how big truck was live on a farm very wide driveway still had to get a chainsaw out and trim my beautiful trees. Carpets were cleaned the day before asked movers to wipe boot still had mud trampled into my carpet. Were told they would be here between 10:30/11 arrived at 12:30 which made me 40mins late to collect my 5 year old from school. Guy was friendly enough and careful with furniture. Feel he was let down as he didn't have any help got a kid from some workforce place to help him who was the size of a stick!

We used Conroy removals twice over two days - the first day the service was poor with gear being left in the truck and the enthusiasm of the movers was low (they chose to stand on the tailgate of the truck and wait for our guys to do the heavy work). The second day was much improved with a young man who was very keen to help especially with the heavy lifiting.

Over all a great service, thank you.  The moving staff were great and responded to my exacting packing instructions very well.  The communication between office and moving staff is poor, some of the required packing materials never eventuated and I ended up packing and transporting some of the more precious items as a result, in fact I used a whole roll of my own bubble wrap ($80 worth).  Also the moving staff where late arriving as they went to the wrong destination.

My finial problem is there is still one missing outdoor planter pot - Morris and James 800cm high, turquoise - it definietly went into the truck with 2 little ones which arrived but this one hasnt, I have talked to Hastings about this and not heard back.