Customer Reviews

Great communication however one of the furniture coffee table was delivered completely broken and was not reported personally.

New Plymouth collection. Transport was for a cast iron bath. Truck that turned up did not have a platform tray and trades had to very akwardedly manual handle by tripping onto side and trolley it up a single ramp. They nearly lost it over the side but just managed to steady it.

Auckland end. Organised a Saturday morning delivery and got up really early to ensure areas were clear and tidy for ease of movers access.  After a no show @ 10.30am and no comms i called to be told bath was too heavy for the truck that day and other item did not get loaded either.

Reorganized for a Monday morning, had to take time off work.  Delivery was made and as a show of goid will movers relocated three pieces of furniture for me for free. Which was nice of them !

It cost me $370 to ship 2 standard sized doors from Auckland to Otaki. I was told that was because doors and windows have a special rate. The doors were less than 20kg each, were not bulky (flat and shallow), and made only of wood. Where was the need for a special rate? That price felt totally excessive.

Hello, I used Conroy back in Aug 2018 ans had a fantastic experience with them. Always helpful on the phone and the team that came and moved my Fathers belongings fro Tokomaru to Wellington were wonderful.

The man who came to move the items from Wellington to Auckland wasn't of the same friendly nature and was quite rude and brisk, even walking away from me as I was asking him if everything was ok. My Mother (who is 79) and myself a 44 year old woman actively helped move boxes and furniture out to the truck. He did soften right at the end thankfully. But I did see him do a small 'lob' of a box that I had put 'fragile' stickers on and explained those items in the contianer had only ever been 'hand carried'.

So unfortunatley this last experience wasn't quite as good as the first one.

Thank you.

Bad quality boxes, 3 packers, one not experienced, one who should actualy in acc, had a very bad leg and back, were arguing about everything and on the third day one was even send home... The packing job should be finished on Friday in the house and on Saterday they should pack in the packhouse, but they were not finished at all on Friday, so we had to move the rest of the items (sofa, outdoor furniture etc) unwrapped to the packhouse ourself! They took long breaks and every hour an sigaret break. My husband had been calling Nathan so often, it was the worst moving experience we have had. ( we have moved 6 times, but this was really not recommendable to anyone) The team on Monday who loaded the container did a very good job. In South Africa the removal company sended people who had no experience at all, they had to Unload the household into 2 garage boxes, they left open spaces everywhere, no stacking experience, boxes with glassware or fragile stuff are on the bottom and heavy boxes with books are on top, different sizes boxes on top of each other, the boxes are falling apart under the pressure. Fragile thiins where thrown on top of machinery etc. The antique cabinet has been lying on his back, on his side and upside down before they put it the right way in the garage. Moving is a very stressfull proces for the people who are leaving the country, we rely on the moving company that the job is done on time and without complications with work employers.