Customer Reviews

I would actively steer people away from using Conroy. No one ever answers their phone, the movers didn't pack everything on the first trip and had to go back for what they left behind, and I've been waiting over two weeks for my items to be delivered to my unit now (they've arrived in Wellington but still haven't arranged a drop-off time). Absolutely poor service all round especially considering the price.

Conroy Removals picked up my belongings in Melbourne in January 2022 for delivery to Christchurch NZ.  I was advised my belongings had arrived in NZ and paid two months storage fees on them in Christchurch.  Moving day in May 2022, I rang Conroys to ascertain a delivery time and was told my belongings had never left Melbourne, despite me paying storage fees in Christchurch.  I was advised to rent a bed, furniture and kitchen items until my belongings arrived.  My winter clothes, bedding, towels etc were also all stuck in Melbourne. I've been told that my belongings will now arrive on 20 June.  This is an appalling service.  The director of the firm told me it was a mistake but I wonder why no-one noticed my belongings still in Melbourne and didn't query why they hadn't been shipped.  My two bikes were separated from the original consignment, they did arrive and one bike seat had been slashed. This was an extremely poor attempt at providing a service which was paid for in full back in January 2022. 

when dealing with conroy is australia everything was fantastic and effience with constant open lines of communcation but once our stuff arrived in new zealand it said ready for delivery with no contact for a week and a half so i followed up to which they said yes they were still going to deliver it another week later no contact so i phoned again and that day they had to assign someone to find our stuff at the depot and get it delivered - when it was delivered they forgot a box containing our 55inch tv, dumped everything without even mentioning unpacking or rubbish disposal and it wasn't until after our tv was redelivered that i realised they were meant to unpack and dispose of rubbish by then i had done it all and it was to late so again they had to come back and pick it up everything seemed so sloppy and unorganised i defienetly would not reccomend to anyone especially spending as much money as we did we'd hope atleast to have all our stuff delivered in an effiencient and correct manner

Some items had too much weight packed on top of them in container and those items simply broke apart. Easily fixed by using more consideration when packing.