Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersNathan from the Napier branch was excellent to deal with. But the men that packed the truck - packed it with heavy items on top of carboard boxs which arrived at my new home squashed and some minor damages to items. The truck arrived a day late. A bag of dog food was split open throughout the truck,
We had also requested that our dining room table to be wrapped up, this wasn't done.
Once again Nathan was excellent to deal with, but the packers from the napier end were a joke.
they also told my wife while packing that we are being over charged.
Very happy to use you again and would use you again but not too soon I hope
Mite recomend . Some gear poorly shipped, boxs broken and believe me they were substantial heavy duty plastic boxes. Fridge dented again . tables marked , bed furniture marked further. Over all good value for money , needs to be better at communicating when the gear is picked up and delivered . I had to chase this both ends. Thnaks, Pete
I have suffered some minor damage, partly due to poor packing and also rough handling when unwrapping. One item in particular will need to go to an antique restorer for repair.
I called James the operations manager to let him know that I had found more items damaged and to advise I had boxes to collect. He has not returned my call
I think your people need to be better trained in the handling of fine furniture, be it antique or modern. At both ends the guys were friendly, polite and hard working though I think the delivery team were in a rush to get away an I think most damage was caused during the unwrapping.
From an admin perspective I thought you were brilliant and that made things much easier for me.
Great except possibly a bit more communication around drop off dates.
This was the second time I have used Conroy for moving my belongings and organising the removal was pretty easy.
First time delivery was a good experience, just one broken swing seat. This trip there were a many damaged or squashed boxes and a few broken items. Pick up was an hour late and delivery was a day late, communication for pick up and delievery was slack.
I would have loved to thank the guys that picked up the items in terrible weather. I had a block of chocolate out for them but they left without saying goodbye or removing the strap they used to hold the door back. Both pick up and delivery staff were friendly.
A stress free experience with Conroy's communicating at all times regarding the movement of our goods. The paperwork was easy to complete and the staff were quick to help with any queries we had. Overall we feel we had a good experience with the company and would not hesitate to use them again
Thank you for the great service from each of you that worked on my delivery. It has been such a pleasure to work with all of you.