Customer Reviews

Excellent very helpful and obliging staff

Excellent service, from quote to pick up and delivery.  Would use them again.

On arrival in Auckland the truck was not able to get up the driveway. The Truck driver (Ant) requested a transporter at 9:00 am to assist the boys taking all my furniturte and boxes down the drive. It didn't arrive. The boys carried everything. It took all day. I have not issues with those 3. They did an incredible job. Perhaps if they had the right equipment, my furniture would not have been damaged or broken as is the case.

I had to phone Conroys twice to find out when the truck would arrive at my Palmerston North property. I phoned Rebecca three times. When I finally did get someone in Palmerston, he was abrubt informing me that the truck would be at the house between 8:00 and 9:00 am. I asked if hte driver could text me or phone me in the morning to let me know when he was on his way, soince I was staying 20 minutes away. I was told "no, you know when he is coming now".  In ther morning I received a phone call from the driver at 7:30 to say he was at the house. When I arrived at hte house, the front of the truck was dropped into a sump hole. My neighbours were called over to bring a tractor to pull the truck out. 

The boys unloading the truck had not done the work before and were clearly in pain. I was not able to get furniture or boxes placed where I wanted them, because they were obviously in pain. Unlike the boys in Auckland, these two did not have the strength or expertise in lifting and moving furniture. It was painful to watch, at times I assisted them in how to move furniture through doors. Subsequently I am lifting and moving boxes and furniture. I live on my own.

The boys told me they had been phoned at 10:30 the night before. Again, no issue with them personally, under the circumstances they did an OK job. However, I paid for a professional delivery. I did not receive it. I will not be recommending Conroys.