Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe had broken glassware broken crockery a expensive jug in particular a favourite of mine they had forgotten to take couple garden decorations and 2 large wooden frames for a shelf.we have move couple of times and never had anything broken or forgotten. The only positive was the rep and yourself. The delivery men were great but they did not know where to deliver or time even though I phoned so they had to wait.
Good service, hard workers
We are really pleased with Team Ants and Rowan and the truck driver who packed our house up and loaded the truck! Ants and Rowan were great to have in the house, they were pleasant, obliging and fun!! Even there music wasn't too bad!!! The delivery team also with Ants and Rowan were great. They were really efficient, fun and worked their butts off! Thanks Conroy's for your excellent service!
The boys forgot to pack a large outdoor chair and as a result it didn;t come down wiht the truck and is to be moved separately. Thye would have had to unpack quite a bit to pack it in. Waiting on it to be delivered.
The guys were very helpful and did a good job.
We were told 7-10 days business days for delivery. I had to phone to follow up on the 10th day and after speaking to Derek the furniture turned up that afternoon (Friday 18 Sept). We are grateful it turned up. It's a long time to go without items. Pleasant moving staff at both ends, who were helpful.
Excellent service from all your guys. Many thanks
Big thanks to Tim, great job.
I have used Conroy's removal services before for an international relocation, and was very happy with the service I recieved, so I had no concerns about using them again - this time for a national relocation from Wellington to Hamilton. I was only moving a queen mattress, queen bed frame + 6 dining room chairs. I initally recieved very good customer service regarding my queries around quotation, uplift and delivery. The uplift of my items went very smoothly, the movers arrived on time and gave us a one hour courtesy call before their expected ETA to ensure we were at home and ready to receive the truck.
However, I has some major issues with the delivery of my items. I recieved a call to say the removal truck would be in Hamilton between 1-3pm. They did not arrive until close to 4pm, and I recieved no phone call to inform me that they were running late. I had already rescheduled my days appointments to ensure I would be home to facilitate the delivery, and was highly disappointed the removal truck did not arrive in their specified window.
Furthermore, my bedframe was significantly damaged in the move. There are scratches on the headboard and side of the frame that I can gurantee were not there on uplift. I have photo evidence of this which I intend to send through to Conroy's in due course.
Overall, I would say my experience with Conroy's relocations has been sub par. I would not recommend them to anyone considering a national relocation.
The two removal guys were punctual, friendly and careful.