Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe guys who did my move were super friendly, and very careful with my furniture. It was really good having three movers, as we had some tricky stairs to deal with, they were total pros. I'm glad I used you for my move.
Great team, well done
From the first phone call the Conroy team impressed us with their professionalism. We were incredibly happy with their service and responsiveness to any questions. The moving crew on the day where professional and efficient. We would recommend Conroy for any other domestic moves.
Given the stress of moving plus the imminent treat of going to another Covid level , the communication and prompt response of both your office and packer staff was excellent and assisted in reducing our stress levels markably. So a big thanks for all your consideration
The 2 guys were brilliant, fast efficient, did all that was asked and no breakages.Will definitely use Conroy's again.
Thank you so much for going above and beyond helping our move stay on time in the middle of a COVID announcement! Special thanks to the Auckland loading team, who were accommodating and helpful in spite of poor weather and lockdown announcements, and to the Wellington delivery team working extra to get the move done on schedule.
Our stuff got some cosmetic damage, but nothing unacceptable or unexpected. The move was very competitively quoted, and all of our stuff made it! Customer service was stellar, thank you Rebecca and Scott. Would happily use Conroy's again :)
We used Conroys 11 years ago to move to Nelson from Wellington and used them again to move from Nelson to Wairarapa recently. From the time of application to completion of the move I found all areas of Conroys excellent to deal with. We had to change moving dates three times due to impact of Corona virus on our purchasers own sale and the logistics team were very accomodating. The moving guys themselves were friendly and supportive throughout the moving days, despite the quantity of items to pack and difficulty of access.
Excellent communication from the very beginning of the process, right the way through to our items being dropped off in our new home. Only had 1 item damaged.
I was originally told my furniture would arrive at my new place on Saturday. On Sunday when it didn't arrive I called Conroy's and was advised that it would now not be here until Wednesday or Thursday because it was not put on the truck going over the Ferry. On Thursday I called them again and was then told it wouldn't be arriving until Friday. Everytime I called I was on hold for at least 10 minutes before being put through to anyone. Everyone I spoke to was confused and telling me different things. I was extremely disappointed in the service and was not once apologised to for the 7 day delay in having no furniture.
Thanks for the prompt service and always keeping me informed of progress - I really appreciated knowing what was going on without having to ask. AureliaZ