Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersYour website application was not referred on to ChCh branch causing considerable confusion and huge delays before I realized the problem and then went personally to ChCh branch depot for the standard of service I expected. Sarah and the staff there were most accommodating. Also the pickup person's were brilliant.
Timely well communicated service with a positive helpful crew No critisism at all.
The service was okay, and goods arrived in good condition. But the fact that I had to tell you repeatedly that the I was the client - not my brother in England - was extremely frustrating, as well as giving me cause for concern about whether the goods would be delivered if the wronghy named person was not there to receive them!
Some of the boxes were mis labeled or had old labels not crossed off. There was no check sheet (boxes on, boxes off the truck). Method to quote made good use of technology especially with COVID.
Truck was booked and confirmed for 8.30am. Then told no time was entered and it would be 10am. Guys did arrive at 9.15, so not too much of a delay.
The person who dismanteled our bed was not careful and broke the dowlings but did not say anything. The bed has three long support boards along length of bed and it needs two people but he just whacked into it without a second pair of hands and that will be how the dowling broke. The guys were friendly and courteous at both ends and worked hard. Sometimes I thought they could have been a little more careful - did not seem concerned when a box fell or scraped. However nothing was brokedn inside boxes - due to my expert packing and plenty of tightness in boxes and lots of paper around everything. The guys putting our furniture back together were not so good on the "skills". Had to take our table to bits and do it again but to be fair the holes were a little big foir the screws so maybe that was OK. Haven't heard back from Conroy about replacing a curtain rod that the guy bent in tow. He told us he had done that when he packed the container. Generally pretty good service. Would use Conroy again.. Thanks for making the moving day as easy as possible.
Steve did our packing and I cannot fault him, he was brilliant at his job, very personable and a really nice guy. An asset to Conroy's.
All of your staff have provided an excellent service, thank you
Conroys was recommended to us by a member of our whanau who had moved from Wellington to Auckland. Our move was from Auckland to Christchurch. From the packers to the movers, both in Auckland and in Christchurch, we could not have had better service. They were all friendly as well as professional, despite it being a challenging move at the Christchurch end. I would not hesitate in highly recommending the company to others and would certainly use them again should we ever need another move.