Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe men moving us were very pleasant, helpful and worked hard to ensure the shift went as smoothly as possible.
I would use this company again.
Steve and Scott - our packing team - were great! Anyone who gets them on their removal team is going to have their belongings well looked after. Communication from the whole Conroy team was clear and helpful throughout the process. All good. Thanks!
Happy with the service. I've already referred you to my neighbour.
Excellent price. Service was great.
Great work ! Friendly, kind, helpful staff !
An emil on the packer , truck pickup, truck dropp off would be very helpful ! the quote and invoice processes are well automated, so if you are able to automate the communication of approx times on specific days that would be helpful e.g. 8.30am arrival vs 1.30pm arrival.
Thankyou Conroy team !
This is the second time we have used Conroy.
The service was amazing. Even though your qoute was a bit more that others, it was well worth the extra $ for the service we received.
I will definitely use your services again. Maybe get a "multi user discount" next time. haha
Most issues were around communication. Left details in instructions area to contact day before pick up and delivery, this didn't occur. I had to chase up on day of pick up to see what time furniture would be uplifted, was told late afternoon, driver then turned up at 11am without warning. Had still heard nothing with regards to delivery a week later so rang and was told delivery would be at 8.30am next day. I rang at 9.30am next day after no one had shown up and was told they were sorry they had forgot to put my furniture on the truck. I couldn't quite understand this as I thought this was the crutch of the business putting furniture on trucks and delivering it? My furniture finally showed up mid afternoon.
Everyone I dealt with though were friendly and understood my concerns when I was talking to them.
The service was professional, prompt and friendly. Having Nathan arrive for our quote made a big difference to who we went with. His knowledge of Conroys was authentic and made our decision easy to go with Conroys. Dealing with Brooke was efficient and any questions or queries were quickly answered. The moving guys at both ends Dave, Jed, Neville and other person, sorry if I've got your names wrong we're very professional despite the hold up of getting into the property. They worked tirelessly. Thank you everyone for making our shift so much easier than anticipated. We would recommend your company to anyone. A million thanks. Allan Oakden and Suzanne O'Connor
Good customer service. Appreciated that there were a few more boxes to be transported than I had anticipated and that this was not raised as an issue. However a shelf in the fridge was damaged during transit and a dent put in fridge whilst moving the goods into the property. Not a biggie but thought it was worth noting. Local Nelson team were friendly and helpful.
It all went well and it was a great effort to fit everything in the truck! The guy with the gingery beard was especially good, took care of the one fragile peice of furniture and gave great advice abut leaving my fridhge for a biut before turning on. Another guy asked at my new place when he was having a look around, if I was living threr alone...I think it was an innocent comment ...but as he knows where I live, knows waht stuff I have it felt a little uncomfortable. Another guy was smoking on my property which I didn't like but I didn;t feel up to saying anything. But overall it was great service.