Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThere was some delay beyond expected in getting the quarantine inspection. Not sure whether this was an admin or a quarantine inspector problem. Otherwise the whole process of moving was seamless with great communication and service.
Very friendly and efficient service from the guys who delivered our furniture. Thank you.
Darren was an excellent foreman. Clear in his explanations of what was going on. Clear about what needed doing. Good guy. Nathan Forlong the pricing rep was excellent to deal with. And he assisted more than he needed to.
I only managed the Auckland end o my comments are from booking your services and the Auckland pick-up perspective.
I would have valued having contact to tell me when the shipment was departing for Wellington and when it was going to be delivered at the Wellington end so that I could liaise with my clients and provide them with an end to end service - I acknowledge that I could have called you to find these things out but for a five star service it would have been great if you could have taken the initiative.
I run a concierge business and one of the things we do is move clients. We like to form partnerships with suppliers and we'd want to have that level of contact if we were to work with you again.
The two guys who picked up the goods from the Auckland location were fantastic - organised , flexible, mindful of time and efficient as well as polite and easy to work with. Please thank them from me.
Thank you for the opportunity to provide feedback
Sally
An excellent job done well. Very happy with our move. Happy, pleasant workers.
They communicated well, arrived on time, were extremely efficient, carieful, helpful and obliging.
They placed the furniture in the correct rooms and completed the move earlier than we expected.
It was the second time we used Conroy to move - and we would use them again
The Packers we great and did a good job. Nothing was broken.
The 2 guys that did the removal were outstanding. They are a credit to your business.
Never had China broken and have used movers numerous times but did this time had boxes miss labeled so made unpacking a challenge was very disappointed
A very efficient move, the 3 men were very pleasant to deal with, worked hard and kept us informed throughout.
The only negative is we have a lengthy groove across wooden floors where our piano was put down on inadequate floor covering and moved into position. It has left a 2m or so depression in the floor due to one wheel not rolling. Carrying into place or using thicker floor covering would have avoided this as was used moving the piano out from our old house.
Hi guys and gals
Great service. Only mishap was the miscommunication about Customs clearance costs which were already covered in the overall costs via the main Shipping Company - Moovaz. Other than that, great service!
All of the staff I dealt with from the assessir to the truck drivers were really friendly helpful amd prompt. Moving was very stressful for us leaving after 20 years and we had a lot if big furniture. Nothing was a problem.