Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAmazing
My complaint is I had a perfectly good working fridge when it left Whangamata but when it was connected in Silverdale it blew all the points so had to be replaced. The Insurance company refuse to refund me for the fridge I had to go out and buy at once. A qualified electrician stated though it was 15 years old it would still have had at least another 15 years in it.. But all I'm offered is $200 odd!!! For a $3000 fridge!! You need to change your insurance company....
Recommend
We were very satisfied with the delivery of our container. We were very grateful for the information about the expected arrival of the container. We were informed the whole time so that we could prepare to recieve our container. The office stuff were very friendly and professional. The container was delivered on time at the agreed time. The unloading workers were very friendly and did their job very well and precisely. We will be happy to recommend the Conroy removals company to others.
Only problem the Ship left NZ 3 weeks later than I was told, had to change flights costing me $800.00.
I had to leave,so I dont know if anything was damaged or missing ( insurance ) will be back in Thailand end of Oct 2024
Miss Warisara, in BANGKOK inbound Customer Coordintor was Very good, so send her a Box of Chocs...
Recommend
Great communication and updates of delivery progress. Would recommend to others.
I was happy with the pricing and your removal and delivery staff. They are friendly. However it was annoying that a few of my stuff were damaged and I only found out when I unpacked. One of the armchair legs is loose and cannot be screwed back properly. The plates flap on my bbq was damaged. The bicycle handles were not returned to its original condition. Some plant branches were broken and garden ornaments broken. Though they were insured, how do you claim for each stuff as there is a $250 access on any individual items and another $250 access if not professionally packed. So it's very difficult to make any claims as the claims threshold is too high. On hindsight I shouldn't have insured as the money saved on insurance would have been enough to compensate for these damages.
Great
Great comms prior to the move and team were super friendly and helpful on the day.
Great work
Great work by the two men, packed quickly and well. Thanks for making our move so smooth!!
The team were amazing and really helpful. They packed up the house including the garage quickly and cleanly. The house move went smoothly and their attitude and helpfulness was outstanding. When they told me 'they were there to make my life easy', I knew the right guys were on the job. Thank you for making a hard process easy.