Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFriendly crew arrived on time and unloaded quickly and efficiently. The goods had all been carefully wrapped and packed.
Excellent service, thank you to the Conroys team!
Friendly efficient team arrived at our place and did a great job.
Some minor damage - Lamp shade squashed, glory box had paint damage, small dents in dining table, matress protector ripped and plastic protective covering ripped on all three matresses. They looked like they had been pushed along the floor instead of been carried. Laundry basket squashed. Some itemswere not repacked after they were inspected, our BBQ was a good example we parts were scattered andf looseeven the guys who made the delivery were disspaointed for us as pieces were falling out as they were un;loading. I found this very unprofessional.
The inventory list was not comprehensive, MPI had problems finding items I had declared, these items should have been clearly marked on all documents and packing boxes as I informed the packers in AUS. I was called a number of times by Conroys NZ, they did not seem to understand that I did not do the packing, I suggested they contact there counterparts in AUS. I informed my contact in AUS of the issues I was having and found out latter that others were having issues as well.
Had to call twice to have the rubbish picked up and disposed.
The guys turned up not knowing they had to shift a piano despite the fact I was charged extra for it, seems someone in the office forgot to put it on the paperwork. This ment fitting in another truck to load it a few days later. It delayed delivery a week which didn't really matter for us. The moving guys were great to deal with and very efficient. Out of 10 boxes only two small items of China broken. Overall we were pretty happy with the service.
friendly staff nothing was too much trouble everything came in one piece very happy customer
I had no problems at all! From the quote to the process, boxes being loaded and then receiving on the end, was all painless and easy! Thank you so much
Excellent, very timely pick up and delivery. Thanks to everyone involved!
The move was generally good. Pick up was quick and efficient, and delivery was good. However, my dining table arrived with a missing foot, and plastic drawers were cracked.
All people I met with were friendly and helpful
Can't fault the team we had to help with the move. From the moment they arrived everything went seamlessly. It was a pleasant and stress free experience. Highly recommend!