Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersScott Titchener was very responsive and quick to answer my questions. Even the delivery team was good because they were in constant communication with our team.
Arranged delivery of container from Conroy yard in Tauranga to 11 St Pats Grove, Taupo. These details were confirmed with Conroy's moving manager before delivery arranged for Tue 17 Aug 21 around 10.00. Rain was forecast and we were hoping for a prompt delivery before rain set in. My wife arrived early while I rested at my bach (51 Mere Rd). I got a surprise visit around 11.00 from driver. He had written instruction to deliver to 51 Mere Rd.
What a cock up! - container turned up at 51 Mere Rd and should be 11 St Pats Grove
What is clear to me is that the confirmed instructions were not relayed to Operations. Ok, you are busy and the container was difficult to get to and the out come of these 3 factors resulted in your customer was not satisfied with the receipt of container to the correct site around 12.00
The two chaps did a commendable job unloading and placing while it rained. Please note our thanks.
Up until 17 Aug we cannot fault Conroys
We simply dare not recommend to anyone. You guys didn't even contact us with an apology after the event. The two unloaders probably didn't mention this balls up for fear of losing their jobs
It's been nearly 3 months and we still don't have our belongings. I know covid slowing things down, but really. 3 months
Great packing team, and removal guys worked so hard, and great team spirit
Unfortunately one of our items was knocked over by one of the removals team during the pack. We won't be able to check it for a few weeks as it is in storage. It is a glass topped Bose sound bar
ThankYou so kindly to EveryOne on the Conroys' Team who've assisted & continue to assist Our move- at this challenging time in NZ.. Sincerely, from All the Family.
You exceeded my expectation. You bent your back to get my items to me, even at the strike of lockdown. My family and I had nothing to sleep on if those blankets were not delivered to us.
Excellent service, always friendly and helpful.
I have moved with Conroy a few times now and will always recommend the company to anyone else I know is moving. This time around the service was efficient and friendly, the movers turned up on time at both ends of the journey and everything was sorted in a timely manner.
Excellent experience with Conroy Removals - would highly recommend to anyone moving around NZ (hopefully we won't need to do this again!).
Only piece of feedback - it would have been good to have heard from the man who completed the quote a little earlier (from memory it took several days for him to get in touch). by that point we had already booked in to have other companies complete quotes (in person) and had already received some quotes back online. As such, we nearly didn't book with Conroy! However, he was very helpful when he arrived and completed the initinary quickly. From there, everything ran like clockwork. Took away lots of stress knowing that the move was in good hands. Thank you!