Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersPhoned multiple times to speak with someone only to leave a message which took days to be returned. Removal staff were great. I felt safe with them. A bit of minor damage to belongings, walls and driveway surface at delivery end. Not unexpected given the difficulty of access.
Fantastic service from day one, Olive a pleasure to deal with as were the movers in Auckland and Wellington. If you want a cost effective, super efficient move user this company
Your side was fantastic but unfortunately your overseas partner peter Morton was the worst experience
My second time using Conroy removal services and I recommended the company to anyone. From admin to communications and everything else excellent Cameron and the whole team in porirua thank you so much for another job well done keep up the good work You guys are awesome. No doubt you will hear from me again in the future. Take and be safe out
My second time using Conroy removal services and I recommended the company to anyone. From admin to communications and everything else excellent Cameron and the whole team in porirua thank you so much for another job well done keep up the good work You guys are awesome. No doubt you will hear from me again in the future. Take and be safe out
Excellent service. Team arrived on time, scoped the house and were underway quickly, with job finished much faster than we had expected. Hope to not move again for many years but if we do, will definitely re-book Conroy.
Really competitive price, but the guys were very late (2.5 hours) and unapologetic on moving day which caused me a massive amount of stress. As a consequence i had to leave to catch the ferry across the strait before they had completed the load.Two large & expensive potted plants and an empty gas bottle have gone missing, or were missed when loading.
Conversely the guys here in Nelson who delivered were really great, efficient and actually early!
All in all a satisfactory experience but could do better at the Wellington end.
Thank you Conroy's for your excellent service. Our goods were first moved by your company in 2020 from Sydney and my first impression from there was how friendly the staff were and how efficient the service was. I still remember speaking to Colin when he was oz and then seeing him again in the akl office. From then on I had to store my goods at the akl warehouse while trying to look for a house. My goods were always looked after and Cindy in the accounts team helped me with late payments and always reassured me I would be looked after. Thank you also to Sally and the operations team for organising the move at such short notice, delivering with ease and stacking boxes so neatly in the garage. Have already recommended your services to many! Thank you again.
Communication was not great. Responsiveness to emails slow, better to use phone.
On the day I was finally told of the time I could expect the truck.( I had emailed enquiring but had no response, so phoned them). It was 2 hours late, arriving after 5 o'clock. The loading was speedy, no covers put on the couch etc. No labels to identify my load. I'm hoping it all arrives safely the other end. I have used this firm before and had such good service, I used them again, but service not as good by a mile.
The guys doing the move were lovely.
Excellent customer service from the team - verry easy tp dea; with. both booking and moving staff.However was disappointed that a component of my external wardrobe was lost as part of the move.