Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersLovely fellows, friendly and obliging, thrilled that arrived later than said as key was not supplied to new home and men needed to wait a wee while. My family probably drove them crazy changing their minds where things should be put. Very patient.
Packers were excellent in chc but still awiting arrival of property to AKL
The overall service was good in Nelson and the men ( 3 or 4) were quick in loading the truck (50 cube) one and half containers.We do not believe that enough notice was taken into account of those goods marked fragile. We were kept up to date with the storage in Christchurch of the containers and the notice period necessary in order to uplift the goods.The men(only 2) were approx 25 minutes early in delivering the goods to us in Rolleston . They worked solidly throughout the day in a professional way.On receipt of the goods we noticed some damage to a table and to some china which we are assessing.
The overall service was good in Nelson and the men ( 3 or 4) were quick in loading the truck (50 cube) one and half containers.We do not believe that enough notice was taken into account of those goods marked fragile. We were kept up to date with the storage in Christchurch of the containers and the notice period necessary in order to uplift the goods.The men(only 2) were approx 25 minutes early in delivering the goods to us in Rolleston . They worked solidly throughout the day in a professional way.On receipt of the goods we noticed some damage to a table and to some china which we are assessing.
Considering we still haven't received all of our furniture as it did not all fit on the truck (two queen beds and headboards) this is probably because A they sent only two men, our last move was 3. B they arrived late which was out of their control as roads were closed but it meant that they were rushing the packing of the truck and very hap hazard about it, many large items were unpacked damaged due to not being covered or being jammed in. By the time it was nearing dark I feel like they were over it and hence why the beds got left behind. C nobody came to actually look at the contence before, like they have in previous moves. Even though it was less, so it most definitely should of fit. Then to top it off I havnt from them as to when they are going back for the beds...
I'm thouroughly disappointed as we have used Conroy's before and it was an exceptional experience.
Great staff who did a very good job.
Great people to deal with / the drivers and packers were orsome
Excellent service and affordable prices. I would recommend Conroy to everyone. Thank you heaps Debbie and Rebecca for making our move so easy. And off course Colbie, you are the man, thank you for wonderful experience.
Wonderful service.
Great communication.
Attention to detail, from care taken to every piece name tagged along with job number and itemized.
Very fit hard workers who know their packing stuff.
A seamless service:)
Thank you Conroy
The sales staff are polite. Communication is poor with giving a eta on uplift. There seems to be a breakdown of Communication between sales and operations which flows on to the customer. I had to keep following up and this was invain because operations turned up unannounced when I was advised they would give notice by ringing first. There was no phone call half n hour before delivery as advised by operations. Some of the furniture was damaged. I felt like a nuisance ringing up when I do not think I should've had to given I had paid for a service.