Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersRight from first call to your Melbourne people we have been kept totally up to date and furniture was delivered on time.
I really appreciated Conroys filling out import information eas so easy to move with Conroy, definitely reccomend them
Really great guys, super friendly, worked quickly while still taking good care of my things. Arrived on time. Communicated with me the whole time around what was happening.
The whole move was made really easy for me.
Would definitely recommend Conroys and use them again.
Excellent service and communication.The 3 gents who moved my belongings were polite and professional, and I was impressed by their speed and efficiency, as well as the care they took with everything. They made the move easier and enjoyable for me with their approach. My sincere thanks to the 3 of them and to the rest of the the team at Conroy's.
Excellent service and communication.The 3 gents who moved my belongings were polite and professional, and I was impressed by their speed and efficiency, as well as the care they took with everything. They made the move easier and enjoyable for me with their approach. My sincere thanks to the 3 of them and to the rest of the the team at Conroy's.
Picked up on 11th Dec finally received 5th May on pick up sent a stupid little van That was never going to take our furniture lived in patoka an hour away so had to do 2 trips wasted our whole day. My brother also used conroys from aussie received there whole house within 7 weeks why did ours take so long to leave nz.
Boys were polite,helpful and fast
fantastic job
Helpful staff and everything worked as promised. Delivery to south island within 1 week from furniture uplift. Great outcome especially with current disruption to ferry timetable.
You guys are amazing, most definately recommend you to others and I will certainly use your service again in the future.
Communication was tops!
The review points look harsh but we would be likely to try someone else to see if the service was better. Quoting was great, prompt and receptive. Packup started late for a large job, the staff were friendly and agreeable but packed really odd things together and the labelling was inadequate. A lot was not even labelled by room, and old labels were not deleted. It took 36 hours to find our cutlery for instance. There were four staff packing the truck but only two sent to unpack so we ended up doing a lot of carting into the house ourselves. Our TV was shattered and we had some damage to a coffe table and speaker cover. These are things that happen but the TV was inadequately wrapped just with one layer white plastic bubble wrap and either had a metal desk fall on it or it fell down on to the metal desk.
Delivery Staff were very helpful and friendly. Good email communiciaton. Sadly some items have been damaged but that would have been a packaging issue at point of origin. Should have packaged fragile items better.