Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others2 strong young men, Chas and Alex, dragged all my stuff up 20 steps. They were very friendly, polite and efficient. I had a similar excellent service 17 years ago when I moved in. I wouldn't use anyone else except Conroys. Thanks again.
Boys are always cheerful and gracious
Awesome experience from quote to delivery!! We would highly recommend you to family and friends. the delivery guys were very polite and careful with our belongings too. thanks to all.
I was very pleased overall with Conroys. I have just moved back to New Zealand from the UK and moving following COVID was probably not the best time with shipping delays, port congestion, and so on but the lady in the office who was coordinating my move was very helpful, keeping me informed of what was happening and where my load was. The delivery staff were friendly and efficient. They worked hard to unload the contents of my delivery and place them in my flat. This was not easy as I am on the first floor so they were up and down the stairs a huge amount of times. So, thank you Conroys for a good job in making this part of my move go smoothly.
Always good service.
Arrived in Taupo an hour early and went about their job with efficiency. Great couple of guys who were polite and happy to help wherever.
I have moved a lot in my life, and i have to say, this was such a good experinece from whoa to go! Your packers were so lovely, effiecient and made my life so easy by packing up. Your movers on the day were so good at what they do. Handled my household with really great care. I was so impressed. Even the booking in process and your departments calling to ensure every step of the way was communicated. I have already started telling people about your company and to use you in future.
The process was a little frustrating with insurance and an overquote on volume. We were quoted 42.5 m³, and were forced to insure on that volume. Only 37 m³ were needed to move, which meant only one container was needed for a cross country move (fewer drivers...)but there wasn't any reduction in price or the ability to reduce the insurance coverage. When I queried this, the local manager also told me that special 40 m³ containers were used. I took a photo of the container that was used and it was clearly labeled as a 37m³ container. I appreciate that hard work of the loaders and unloaders, but was not happy with how the pricing was set.
Very good service
boys polite
This was very emotional for me as it was my sister's belongings following her death in the UK. The men were really lovely and patient as I counted off the boxes. My counting slowed them down and they just seemed to accept that. Please thank them from me. The big learning for me and possibly the driver was that when backing into a driveway- had he come up the road on the same side of the road backing in would have been so much easier. I'm not experienced enough to know if that's always true and you'd have to stop traffic building up behind. In any event he managed to back into the drive. Branches of a tree were affected but I don't know how else he could have done it. The support guy advised him when to stop, they lowered the tray. The accuracy was within millimeters. Thank you.
Our initial experience with Conroy's was from Brisbane-Christchurch. As this move went extremely well I decided to use the company again. The customer service was impressive.
The "boys" arrived exactly on the time given to me the day before and they all worked hard until the job was finished. Thank you guys! I wouldn't hesitate to recommend Conroy's to anyone contemplating moving. They make a very stressful time look easy.