Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery happy
Great Service
Pack and move was great! Everyone worked so hard, and even brought in extra reinforcements to unload because loading took longer than expected.
Extra shout out to Dave, who was packing and moving, and just knew where stuff should go and was able to keep track of things.
The whole team were unflappable and figured ways around any hurdles, and worked really hard even when it was very hot.
Thanks everyone!
Excellent
Service from Office and the pick up guys was excellent
From the admin side the communication was excellent. (Delivery side, we had to keep phoning to find out what was the hold up.) The delivery guy was so sweet and friendly when he arrived. Perhaps if there were 2 people to deliver it will be more helpful as my husband and I are not at an age anymore to help offload.
Thank you
Couldn't of asked for better service. The help that was given by the movers was wonderful. Thank you
Helpful
Young men on our truck we're friendly and very helpful.
Excellent
Excellent dealings with Nathan...he explained the process and answered all our questions quickly and clearly.
The packing team arrived on time, were courteous and efficient. They listened to our wishes regarding packing schedules and we're a pleasure to work with. Special shout out to Drew who ran the job in a professional manner and was fun to have in the house.
Overall well done to all involved.
A senior member of your management needs to review our customer complaint, and get back to us promptly. Our removal goods included a 250 year old antique grandfather clock, manufactured in Great Britain in 1770/75. It was in very good condition on the date prior to hand-over. When we got to our new site in Boulcott , Hutt Valley , we were shocked to find the quite intricate inner workings of the clock were in a complete mess, and roughly 'packed' inside the internal workings, and no explanation provided. Since that date there has been no comment from management. We find this treatment inexplicable.There are DISCUSSIONS REQUIRED, ABOUT THE INSURANCE, and loss of value to us. Unfortunately, we (Mr and Mrs) were not present at 18 Burnell Avenue Thorndon at the time your staff called for the clock. Other than this event, your staff's performance was exemplary, for which we thank you very much.
Fantastic
Craig and the teams at both pick up and delivery addresses were fantastic. We appreciated the advice and help offered by Michael who did the inventory estimate and the whole admin support team. Very professional Thanks a million.
Alfie from Tauranga was our driver, really good attitude, put me at ease as soon as he arrived. He and his team didn't stop until job done. Everything arrived safely no damages. Christine did the quote remotely, price almost half what a local company quoted. Very happy with the job