Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersCommuinactions during arrival process from Lynn and Susan was excellent. Movers on the day were an hour late and then promptly managed to get their vehicle stuck on my drive. This took more than an hour to remove blocking neighbours access during this time.
Although I paid for unwrapping service guys were not keen to unwrap much and mentioned toolbox meeting that morning saying they didn't unwrap many items. Less that 1/4 items unwrapped.
All in all an average experience.
Good
Generally went well, good communication, no breakages, and friendly people to deal with
Great team
The team were great - very friendly and strong! (stairs involved, sorry), special thanks to Brian for his calm demeanor and professionalism.
Awesome
The team did an awesome job on the packing day. It turned out to be a bigger job than expected, Mika and team were excellent, nothing was a problem. Shame he got covid and couldn't have been part of the unloading. Definitely use Conroy's again.
Went Perfectly
Could not ask for better. Everything went perfectly
Legends
The 3 guys who moved my very heavy furniture were fantastic. They managed to reverse up my drive on Napier Hill, which is like Baldwin st in Dunedin! I was amazed and very thankful for the skills they had!
Legends!!
Amazing
Thank you to Hux and his crew, they were amazing!
Professional
The service from start to finish was handled very professionally and we were kept up to date and advised of any changes.
the overall service from Conroy staff and the company in WA was polite and professional and we found the cost very reasonable.
If we have to move again I would definitely contact Conroy for a quote
Super professional
Uplift boys were great. On time and super professional. Then drop off was just as great. The driver was considerate of our new property and went the extra mile to make sure they didn't damage the section with his truck. Also the price was great. If I move again, I'll be using you.
We have moved from Germany to New Zealand. Our furniture and boxes were loaded in August and at the end of November I received the news that the container had arrived in New Zealand. However, it took another 2 months before the container was unloaded at our place. That was a long time. I would have liked to have had better e-mail contact during this time. The delivery in Wellington went very well. When we realised that some things were missing, they were delivered the very next day.
Awesome
The delivery men, Tyla and Craig, were just lovely and did an awesome job unloading and stacking neatly. Even offered to help me move the heavy stuff around. Everything arrived safely, even the all-glass display cabinet. Thanks!
Only good feedback I have is that we received regular updates regarding the status of our shipment and good communication from the administration ladies.
BUT poor communication from the delivery team, bad handeling of our items, we had 2 boxes delivered to us that was not ours , all the items that were booked for MPI was left at the depot and they had to go back to pick it up. And worst of all, the box with both of our TV's was dropped by one of the guys from the delivery team. We have to put in a claim now with the insurance and pay an excess amount for something that could have been prevented.