Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat team
Great team, very polite and nothing was too much trouble. Very efficient packing and unpacking.
Highly recommend.
The 2 guys were fabulous! Prompt, friendly, fast and affordable. We highly recommend Conroy and will definitely use them again.
The process was very smooth, the removal people were polite, prompt and worked very hard at both end of the removal process. All the goods arrived in good order.
Efficient
The guys were friendly efficient and did a great job. Thanks Conroy.
Our experience with Conroys was very mixed. It was good dealing with Nathan in Hastings who quoted the job, and all the admin people. The men who picked up our belongings in Hastings and the men who delivered them in Wellington were pleasant, and appeared to be careful. We were very impressed with the way the men in Wellington managed to get a large dining table up some awkward stairs without damaging anything. But there were 2 problems.
First, when we booked the service, we were given an uplift time of 8am. Then, on the day before our move, we were informed it would not be 8am, but late morning. It ended up being after lunch. We were very lucky this did not cause a problem with the man purchasing our property, who was entitled to possession for a few hours before we were able to move out.
The second problem was the damages. Two couches had their upholstery worn right through from the way they were strapped in. One couch had the pattern of the protective blanket imprinted onto it. The top of an old sewing table was disfigured after it had a very heavy box of weights placed on top of it. And that is on top of all the minor things you might expect.
We were informed that the company would get in contact with us regarding the damages. But it has been over a week and we have heard nothing.
The only comment I would make it should have been truthful to me when my belongings were shipped as I was told 10th of Feb which was untrue. Overall will use you again as better than Crowne as I have used other companies in the past including Wridgewhite and Santa Fe. Thanks
Professional
Great team, who were efficient and professional.
Recommend
Very easy move with Conroy. Every step was simple and flowed smoothly. All our items arrived safely and in the condition they left. Everyone we dealt with were helpful and friendly. We will be using Conroy again for our next move and will be recommending to others.
Excellent Service
Excellent service from start to finish. Kept in touch with me always on when and where my cargo was. Such prompt Delivery service also. Just a wonderful company to deal with without any confusion or worry.
The best thing about Conroys, for us, was their price which was substantially lower than the competition. Their communication is a little ordinary and they take no notice whatsoever of anything marked fragile, so pack well. Even though they visited our property to assess access there was total chaos when the truck actually arrived with no one really seemingly in charge. The team were great and worked hard and generally put things in the right place but not always. They have no system to check what goes on the truck so its a bit of a lottery if everything comes off the truck. If you book Conroy then be aware that, for us, the price was a bit of a reflection of the service. We would certainly use them again but we learnt a lot from this move and would apply those learnings if and when we ever move again,