Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"They were a good team on a very long day"
"The guys did an excellent job of moving my rather difficult machinery"
I had three men and a truck. The guys did an excellent job of moving my rather difficult machinery.
"I would use them again definately"
I have used two moving companies over the past 6 months one Auckland to storage and Conroy's Tauranga to Matakana, and Auckland to Matakana - Both were good and Conroys were 'very'. For both of Conroys moves we have had very curteous, cheerful, helpful guys who have not wanted to do enough, rearranging furniture, taking away plastic wrapping, not fussing about where we have asked them to put things. They were prompt and did not muck around while on the job, took the necessary breaks and stuck to their times - I would use them again definately. Thanks very much. Anna
"Great care taken"
Great care taken with artworks thanks. Always good to know if works will be re-handled in transit as we prefer no double-handling if possible.
"Fantastic service"
The three young men were friendly, courteous, super strong and fast.Best of all nothing was broken or even scratched.
Fantastic service.
"reliable"
friendly drivers efficient reliable
"The guys packing and unpacking were excellent"
The guys packing and unpacking were excellent. My only complaint is lack of communication from the dispatch team. Pickup was nearly two hours late and I had to keep calling to find out when they'd arrive. Also for delivery I had to make several calls to find out when it would be dropped off. Difficult for planning without an accurate time.
"all good but 4 and a half hours late"
all good but 4 and a half hours late and no phone call as promised
5 Stars
Have already recomend you to others. Thanks!
"I thought the whole transaction was outstanding!"
I thought the whole transaction was outstanding! Right from the initial phone call through to the outstanding attitude and work ethic of your moving guys on moving day the experience was stress free and easy, I could not have asked for more. I work in the Real Estate industry and would have no hesitation in recommending your company to others. Great job!! Thank you
We had Tania and Brian to do the removal for us. They were great, very careful with our furniture and careful with moving things into our new house. They were a good team on a very long day.
We did ask for a small truck as we knew a big truck would not get down the long driveway to the property we were moving from. A big truck arrived which meant that everything had to be trundled down the long driveway and on the morning of the move it was raining. We had also asked for a small truck for the original move from our residence to the temporary accommodation but this did not accur. When the movers realised that they had to move all the furniture from the truck down the long drive to the house they did request more workers who did arrive in the afternoon to help.
Only 2 people to move us which meant that it took from 7.45am until 5pm to do the move. Another person or two would have meant more efficiency on the day.
We did have good communication with Conroys by e-mail regarding our storage and for information regarding the move. We were told by phone when the person was coming to do the packing the day before the move but were not told when to expect the movers on the day of the move.
Only one person to do the packing (Steven) but he was very efficient and packed all our things carefully.
There was one issue we were not happy with regarding the initial move from our residence to our temporary accommodation. We moved on a Friday and were originally booked to have the packers on the previous day. Conroys did ask if they could pack us on the Monday as they packers had no work booked for that day. We did agree with this arrangement but in retrospect we should not have agreed with this as it was very inconvenient to live with packed surroundings for 4 days.