Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"nothing was a problem"
"Great work"
Great work from the Conroy team from start to finish.
"our experience with Conroys was fantastic"
The only thing I would suggest that would help would be if furniture is to be stacked on its ends extra packing is needed on that end. Also it would help if items of furniture that are fully warped were marked with front top bottom etc. our experience with Conroys was fantastic and I certainly would use them again and would recommend anyone to use them
"The packing and pick up was particularly good"
The packing and pick up was particularly good very efficient and on time. The return was 1 1/2 hours later than expected a phone call would have been appreciated. Still overall the service was very good.
"Good service"
Good service. Good communication for the team dealing with my move when it hit New Zealand (despite some silly questions from me). Im dealing with three shipping loads at the moment so it did become chaotic. This Beijing-Wairarapa load has been held up the longest in transit (geting to the point of delivery took much longer than anticipated) but the team were generally good and as I have just moved into a temporary rental with the offer of a returning client discount I would definitely use your services again : > ) Delivery boys today were great- careful and polite. Thanks everyone.
5 Stars
"All in all an excellent service'
I would like to thank all at Coroys for making the New Zealand part of our move so good. We were contacted early and had great communication on the progress of our container once it had landed and through customs.
Also a big thanks to Mike & Rick who delivered and unpacked the truck, cheerful and helpful throughout. Another big plus is that Conroys will come back and pick up the boxes and paper after we had unpacked it all.
All in all an excellent service and I would recommend Conroys for anyones move.
Kind regards, Andrew & Sarah
"Easy to book, easy to use"
Easy to book, easy to use, excellent service and friendly staff.
The two young men who undertook the move did a very slapdash job. They didn't listen to instructions as to where to place items then got annoyed with me when Iasked for them to be moved to the location I had requested in the first place. They didn't use any common sense, and placed furniture without placing the floor rugs first (in spite of my having reminded them to place the rug first). They screwed a bedhead on back to front in spite of it being clearly marked as to how it should go. The quote included wrapping glass table tops, but this was not done and one sheet of glass was badly cracked. They advised that this had happened, but made no offer to have anything done about it. They left a very heavy mattress off a divan on the floor for me to lift on to the base. They did't finish the job on the appointed day. I indicated that the following morning would be fine with me, but no-one turned up. I rang the company mid morning and Amanda undertook to find out when they would return. An hour or so later another employee advised that he would be coming to finish the job. He was very obliging and did all that was required.
On the first day I had offered the two young men $20 cash to bring a divan bed and headboard box up to the garage, as it was not included in the quote. I had given it to elderly friends who had arranged to collect it, but we would have trouble getting it to the garage to load. I was at the new address when they finished and paid them the $20, only to discover the following day that they had only brought the bed base and not the headboard. The whole experience made a stressful time of moving much more stressful than it needed to be. I await your advice as to what will be done about the broken glass table.
Helen Tait
Guys were hard working quick polite and nothing was a problem they should be commended