Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others1 star
"Excellent communication"
"easy process"
Very professional and easy process, great experience all around from getting a quote to the movers at both ends of the trip. Thanks again
"The move went OK"
The move went OK. Your AKL and WLG teams were good. Unfortunately there has been damage to our stainless steel fridge door (dented) and side (gouged and dented) as the fridge was not bubble wrapped although it was blanketed but that was not enough protection. Can an insurance claim be made about repairing such damage? I have photos available taken at the time the damage was spotted while it was being moved out of the container. Your WLG crew thought it was very bad and advised me to complain and make an insurance claim as they would not have found it acceptable if it was their own gear. Please advise soonest.
Pete and David
"exceptional service"
Excellent work exceptional service indeed.
"The two removal people were very pleasant to work with"
The two removal people were very pleasant to work with. They were somewhat slow to begin which put pressure on them to complete the job at the end of the day. However, thay think we may have been underquaoted regarding the volume. There was no breakage other than an ornamental outdoor pot broken. This hopefully will be mended by gluing - could this be followed up with please. Many thanks.
"Extremely expensive"
Extremely expensive. Was told it was high because would need van to take everything up the step drive but as someone forgot to book me in I got a small truck and 3 guys who got there at 3.30 pm and had finnished in under 2 hours. $1300 for removal and one months storage is huge. Lovely guys and lady on the phone who were very sorry and apologetic. Just the cost really. Feel ripped off.
"So far, CONROY will definately be our choice to move"
So far, CONROY will definately be our choice to move but, we do noticed that the initial service is so much more efficient as compared to after sale service...!! Kindly look into this!
We also do hope that CONROY will look into " keeping in touch with customers even if the uplift is not in a few months after confirmation of service! This is CONROYs weakness..which we hope to see improvement here too.
Otherwise, everything else is of satisfactory status!
"Empty removal Boxes were picked up promptly"
Your movers showed a 'can do' attitude despite Lift issues at both Properties which showed excellent Customer Focus.
Further the Empty removal Boxes were picked up promptly and on time which was much appreciated.
hi,
No problems at all. Really great that every person introduces themselves, and all were courteous and polite throughout. Excellent communication and all staff right from the initial contact through to drop-off were a pleasure to deal with