Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFantastic service
Fantastic service and overall good price. friendly moveing staff. overall very happy
Outstanding
The guys were outstanding very professional and calm during a very stressful time.
Impressed
Excellent service, we cannot believe how quickly the shipment arrived ! So many updates along the way! Very impressed. Thanks again
Overall very happy and would use you again - everything seems to be here and in one piece and your people are good to work with, which is super important because there were a couple of small problems that were resolved smoothly. Couple of points for improvement: avoid the double documentation (the two CRIs), make sure that the delivery details are complete, because the guys delivering did not know about my long driveway with a couple of tight turns in it. There were a few items that did not belong to me. I hope Jodie gets her golf clubs back!
Cheers,
Thanks
All of the guys that have been on site have been friendly, helpful and great ambassadors for Conroy. Thrilled to bits with how the move has gone and we are settling quickly now thanks to your help.
I have moved several times and this has been the most disappointing move to date. My furniture had been dismantled in Australia and the team refused to reasemble in nz (other than the bed), despite my contract stating otherwise. the team did not have the tools to put back together my piano.
Moving is one of the most stressful aspects of life. This was made even more stressful due to the poor service.
Better delivery time once in the destination country would be good.
No items were broken bar one jar so that's a plus.
Initial communication / booking good, communication lagged a bit after that, estimated time was much later than advised (10-14 weeks estimated ended up being 18 weeks), communication could have been better on uplift (required storage staff to do a fair bit), very good service UK end with drop off. Was glad to have a service that accepted us having owner packed boxes.
The best
Relocating from Sydney was my fourth international move. Having had some bad experiences in the past I can say Conroy was the best of all. Everything arrived intact, nothing missing, nothing broken. The team in Sydney were the best...great care was taken with packing.. Communication, updates ,delivery, unpacking and removal of packaging in New Zealand was as good, Thank you Conroy. Hoping I do not need to relocate again but if I did, I would not hesitate to go with Conroy again.
Movers left a big stain in the common hallway from there dirty boots. Didn't seem to want to assist at all with unpacking.