Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others2 Stars
"hassle free move"
"great company to deal with"
great company to deal with fast and efficient would recommend to anybody
"Truck Arrived 3 hours late"
Truck Arrived 3 hours late. Supposed to be 13:00 and they turned up at 16:15. The loaders were enthusiastic but a bit rough with the furniture. We had other tasks to perform on the day and instead of being done by 17:15 ot was 20:15. This mucked our day round considerably and the moving plan went out the windows and extended well into the next day. No communication unless you call and try to get some from dispatch.
"The best team from the first phone call"
The best team from the first phone call to the last man to leave after the move. Just a few boxes to pick up and we are all done.
"Most items packed securely"
Most items packed securely, but glass on display cabinet and art work broken. Large expensive heavy stone planter shattered. Our move from NZ to Australia two years ago, was very good. Australia to NZ was overall lacking in a number of areas. We would possibly use Conroy's services again and with some reservations would recommend Conroy to others. If you would like us to elaborate please contact us .
Richard
4 Stars
"dissatisfied with their service"
While The Conroy guys on the whole were helpful and punctual. I was dissatisfied with their service. We had a fair bit of damage: a hinge on one of our leather recliners was broken, damaged our rimu coffee table and small rimu lounge tables. Dropped fridge on way into truck, scratched up chest freezer lid and put a dent in the front of it. Their was also a leak in the truck which caused some of our rimu furniture to get wet!!!! FIX YOUR TRUCK!!!! We Had an incident with one of the movers which made us feel very uncomfortable. when our stuff was dropped off in Hamilton there was one Conroy guy and a Person from awf who was unhelpful and careless handling our gear. I am not happy. I expected a quality service from Conroy, but have been disappointed and left with a bad taste in my mouth. Ben
Everything they offered and more,It was a hassle free move for me.