Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFantastic
Recommend
The movers were very professional, courteous and I would certainly recommend Conroys and would use their services again.
Real Helpful
All the team involved were great and real helpful. Would love to say a big thanks to you all. May see you guys soon.
Just as an aside to my previous feedback, we had an easy experience with the removal guys, very helpful. Comms with the office have been good when we had queries or had to follow up.
A final run through of the post packing documents and receipt of a signed copy on the day would have been preferable.
Good
Very prompt and good customer service
Overall it was okay. Conroy was the last company to handle our household in NZ coming from oversea. The communication before the container arrived was good and also everything that related to Biosecurity. The huge minus was that they failed to make an appointment for the delivery. Despite calling Conroy a few times no one called back and my wife got a surprise hello from the Conroy team without prior notice. For the customer it is neccersary to know when 20feet of household arrives. The two workers handled the also confusing situation for them good and made a great job loading everything in our garage.
Really not happy with the service I received from Conroy's I got told it would be no stress instead that's all I got truck was 4 hours late said they would be at home at 10am didn't arrive till 2.30pm no communication with what was going on.
Next day I received a phone call from a friend to let me know that the removal guys had left a decent amount of my property in the shed there was no offer to get it to me as I had moved out of town rung manager of Napier branch left a message with no response from him!
Really was not impressed I thought going local would be a good idea!
Great job
The boys did a great job! They turned up on time, got the job done quickly and no furniture was damaged in the move. Communication was also excellent, we would use them again for sure!
Fantastic
A fantastic experience with the crew from Conroy's - my only suggestion to be aware of is really map out exactly what is to be packed and/or left as there were a few items left behind which I did want packed but I take full responsibility for that. The packers were very polite and friendly and did a terrific job.
Fantastic door to door service and would recommend to family & friends for all their removal needs