Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"fast and efficient"
"extremely accomodating"
The gentlemen that moved us were extremely accomodating - we changed our minds where we wanted things and they were very obliging
"not one thing damaged"
awesome service. moving guys were lovely and not one thing damaged. highly recommended as Conroy was to me via a truckee, so I knew you were good sorts.
"The guys on pickup where great"
The guys on pickup where great however didnt have a delivery time and driver had a 11 metre wide entrance but managed to take out a post on edge of driveway. Two of the guys on delivery where great unloading one was bloody useless.
"No one contacted me"
The reason I gave 3 stars was due to communication. No one contacted me the day before I moved to confirm a pick up time, so I phoned to ask and it seemed that in fact there wasn't a "resource" allocated to my job. Then, on the morning of my move, I was phoned to ask if delivery of my household goods could wait for 2 days. I said no as this left me without a bed, mattress or even a cup to drink out of. We compromised on 1 day delay. This cost me $159 for a night in a hotel. I sat (or rather stood) in the unfurnished house for 5 hours because I had no idea when the load would be delivered. Eventually my stuff did arrive (after 5pm) and was unloaded very efficiently. But after the truck had departed I found that part of my bed frame was missing. So I slept on my mattress on the floor. Early the next morning I received a phone call asking if I was missing any items, and a few hours later my missing stuff was cheerfully delivered by the excellent Snowy. All my items are in good condition, all the truck operators were professional and efficient, but just letting me know what was going on would have made the move much less stressful, and I had not counted on having to pay for a hotel at short notice.
"very quick"
the two guys who un-loaded us were lovely and very quick. The only thing I didn't like was that they were smoking on my property, I don't think that's approprite.
5 Stars
"down to earth people"
You don't need to improve the service was excellent. The packers were great and the removers were awesome. Very kind, down to earth people who did a great job.
4 Stars
"managed to lose my stuff"
You managed to lose my stuff, I'm missing items I can not replace, I guess I should have counted the boxes.
Awesome service, fast and efficient and Colin who I spoke with was very professional, patient and friendly. Would highly recommend and use again. Thank you so much for getting our things here safely and with no damage, especially the precious glass and porcelain products