Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"Our stuff was moved quickly and with no hassle"
4 Stars
"Conroys are reliable and professional"
We have travelled and moved house a lot and experienced good and bad movers. The bad experiences and loss of personal possessions has been hard to get over so it is a pleasure and joy to have good movers. Conroys are reliable and professional. Goods arrived on time and safely without any damage. Would happily recommend to anyone.
5 Stars
5 Stars
"This move was more difficult than it needed to be"
This move was more difficult than it needed to be for two main reasons:
There were not enough staff on the job due to your staff shortages; and
The removal van only had a capacity of 28 cm for a load exceeding 36 cm .
Consequently the job ran late, an additional van was required and our dining table was damaged due to one person trying to turn the table over and breaking the table leg.
The men on the job worked hard and did their best under difficult circumstances.
We would be happy to discuss in more detail if required.
Ken & Ebeth
"best"
best we have had.
"The shift was totally without hassle"
The shift was totally without hassle, the movers working well with our helpersand care taken with all our things! It was a huge truck load and they managed very well. Thank you for you help. Sorry for the delay in replying - just back on the net!!
"This is our second move"
Packing in Townsville was done illogically, with TV, computers, furniture packed separately from the cables, remotes, assembly bolts. Some things were triple wrapped, while other ones were unprotcted. Car delivery process was not explained upfront. When we got notified about our car arrival, it turned out the car shops processing the cars coming from overseas were booked out for weeks.
This is our second move with Conroy. The first one was totally awesome, so I am not sure why they dropped the ball this time.
4 Stars
"all good"
There appeared to be a lack of communication between Sydney and Napier as had approximately 20 boxes marked "Access from Storage" written on them and this was also marked on the documentation but Napier knew nothing about it.
Other than that all good
The two guys in Auckland were great and professional, as was the gent in Christchurch. Everything went smoothly and all of our items arrived with no fuss. Our stuff was moved quickly and with no hassle.
The only complaint I have is that something heavy was obviously placed on top of our two computers (marked fragile). Both had a small bow in the case and one's chassis had bent enough to allow two hard drives to pop out on one side. BUT, nothing was damaged (except the case, which is superficial and easily bent back). Inside, everything worked fine after being put back together (though I'm double-glad I removed the gpus before boxing them up for shipping). I wouldn't hesitate to use Conroy again, but would make sure I more clearly labeled the contents of "Fragile" boxes to give the people a better idea of what they can and can't do.