Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"The truck used must have a leak"
4 Star Move
Hello, thanks for the opportunity to provide feedback. Although I have indicated YES to using your services and recommending your services to others...I am somewhat hesitant. I have used Conroys prior to this shipment and found our goods arrived in good condition, however this time, we have experienced not some good results, resulting from poor packing (1) large family photo only had bubble wrap over it, then put in a box, which allowed the photo to move , broken glass has now scratched the 20 year family portrait) I am so disappointed....(2) 100 year old wooden table, packed well, appears to have been dragged along the ground, resulting in the dowals being pulled away from one end of the table legs and frame (3) fairly new kingsize base bed, underneath cover now ripped..(photos have been supplied to Conroys, now awaiting claim form. We were advised by the delivery team, team hire used for loading the truck, therefore it may appear the poor handling has occured in Auckland, although the poor wrapping of the large family portrait was in Brisbane. - However overall dealing with customer service has been very good, although a sad outcome outlined below.
Regards Noel & Effie
2 Stars
My special box of Nanas Dinner Set is missing so I am not happy as a special effort was made to keep it safe as it was fragile. I would not use your services again because of this.
"very courteous"
We found all employees of the company very courteous and hard workers.The packers and delivery people were excellent.
4 Stars
1 Star Move
We have no issues with the guys who offloaded our stuff in taupo. They were brilliant . The 5 men in auckland who packed our stuff into the truck had zero respect for our furniture. One was using our rocking chair on the road to rock back and forth on one of the 7 half hour breaks they took. They damaged our leather lounge suite dragging it sideways on the road. This is absolutely unacceptable. They broke my cats scratching post. They banged a dining chair into their trolley marking the fabric. They showed no care and because of this we would not recommend to anyone. My wife has used conroys in the past a few times but those auckland boys were shocking . 5 of them took nearly 6 hours to load the truck.
"Overall it was excellent service as always"
The regular guys were fantastic in both legs of our move, the labor hire was a little too chatty and didn't work as hard as as the others but pretty minor. Couple of things damaged but they disclosed that and upfront. Overall it was excellent service as always. Also thanks to Doug for organizing and sue for facilitating it all.
"highly recomened"
great job, fast, friendly staff very professinal, highly recomened
"fantastic"
3 guys that came to move us were fantastic very Good please thank them on our behalf
The truck used must have a leak as lot of our things got wet. Our mattress was saturated it must have been sitting in a pool of water overnight so we were unable to sleep on it the first night in our new house.