Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent
Recommend
After getting 4 moving quotes we were recommended Conroys so we used them for a 10 cubic m move Waihi Beach to Pohara. Honestly the communication from the outset was first rate. Guys arrived when they said they would, packed up large awkward items (fridge bike tallboys mirrors bookshelves) and into the truck it all went. Door to door 10 days and company kept us informed of where our load was in transit. Costs were so competitive. Delivered on time and all care taken. Would thoroughly recommend. They have certainly impressed us and would definitely use again. Well done Rachel Joel and team!
Requested onsite resources for "late afternoon" to tie in with painters finishing up.
No notifications or confirmation from Conroy so I called late afternoon the day prior to scheduled move. Was told the two guys were booked in at 9:00am. Indicated that this would not work and that my request was for late afternoon. Got a call the next morning advising resource would be onsite at 1:00. I indicated that this was still a problem. And as it turned out it was. The guys arrived at 1:00pm and had to sit in truck for1 hour until space could be cleared inside house to move the big pieces into. I had to physically move all the furniture into the correct rooms once painters had finished up around 4:00pm.
This could have been avoided if your Operations team had taken note of my request. Nothing worse than being a customer and being ignored.
No problem with the two guys, Willow and Quba, who did a great job under the circumstances and who were very helpful. Rachel was also very helpful.
Thanks
The men who moved us went above and beyond...nothing was too much trouble so it made the move so much smoother. Thanks Conroys!!
Awesome
The team did an awesome job in terrible weather.
Great guy polite and worked well
Conroy's moved us from Wellington to Christchurch and also held our furniture in storage for approximately 8 months while our new home was being built. We found both the packing and delivery teams very efficient and helpful. The only slight negative has been no one from the Christchurch team has responded to our voicemail request to have our flattened boxes and plactics and wrapping paper picked up and taken away. That is the only reason we have assessed the customer experience as a 4 star rather than 5 star.
Great
Great guys. Every thing treated as there own goods No damage to anything.
Only fault is they didn't make up the beds or cook some scones for morning tea.
Removal guys were really good,unfortunately the truck couldn't get up the driveway so had to rely on a truck being brought in which took a long time so they took most of contents down to the garage to wait.Didn't help that it was terrible weather and the carpet was muddied when they came in, wasn't their fault but didn't help.The weather can't be controlled.
Awesome
Easy to deal with, moving guys were awesome and polite. Did a fantastic job, would definitely recommend using Conroy Removals again should the need arise
Dealing with Scott who provided support, guidance and quoted our job got us off to a very good start, he was prompt in all contact, helpful and eased the process during a stressful time in our lives. Excellent loading crew in Auckland with great attitude and communication skills. Their planning, coordination, organisational abilities, strength and handling skills were outstanding. They instilled confidence in us, got on with the job without any fuss, worked steadily with no mucking around and looked after our stuff. Again at delivery the Conroy driver was personable, professional and knew what he was doing working in a systematic way to get the job done.