Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat service especially from the delivery team! Darcey and his team was extremely helpful and friendly. They were effective and they know what they are doing. Keep up the good work!
Great service from the Auckland team! Lovely guys who did the move - would absolutely use you again! Thank you!
Admin staff I dealt with perfect. Moving team very polite., however, after they'd gone I found they only screwed 1 under bed drawer. The rest they didn't bother so when I open those drawers they drop to the floor. My outdoor couch was supposed to go into conservatory. Left on end on path, not even on deck. Outdoor table left standing on end on deck. Large heavy cartons stacked 3 high in room. I'm not tall so very difficult for me to safely down stack. Real shame as Perth crew were awesome.
Great service, great price, great communication.
Happliy recommend and use again, thanks
HI the reason I have given a low scoring is two fold: 1. The service you provided in NZ happy no problem, good comunication the guys packed and up and lifted my stuff great, and as I had used you before when I moved to Australia and returned with no problems I was happy to use you again.
But: 2. I am still waiting to recieve my shipment here in the UK because of lack of personal comuincation with the people you use in the UK, they send me emails asking me to fill out forms for delivery which is fine but also forms I had already suppled in NZ, so I sent them off then after a week they send the same email request back and then I sent a reply will someone phone and talk to me and after two days they did when it was expland to me that the TOR1 doc I am supposed to send to HMR to get a ref number so they can ask for customs clearance, so this has wasted time and they are now hinting charging me storage while they wait for customs because no one is talking to me, so that is why I am not happy. And I would ask why I had to supply completed TOR 1 forms if you don't send the on!
Regards George Fuller.
Conroys did a very good job in the practical moving of the furniture.
We were however surprised at how much it cost (maybe roughly $200 per hour) , 100% of which had to be paid in advance (over $1,000.00).
There was also a mistake on a refund payment to us where we only received $260.00 and the amount to refund was supposed to be $266.50. It would be helpful to have this sorted out.
Therefore if someone asked I would say Conroys did a very good job with the actual moving but it comes at a price. That is our perception of Conroys.
Of course if I am wrong I am happy to change my views.
The guys moving me were awesome, very nice friendly people.