Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
4 Stars
5 Stars
We were happy with the whole process and ,of course, with the people who helped at every stage.
Aus let the team down
We had a great experience at the wanaka end. Sadly we were disappointed at this end. We where lead to believe that your staff were well trained and to be given 2 guys from AWF at the unloading stage was totally unacceptable. They had no idea of how to handle our belongings. This was not what we had been sold and felt really let down. The truck driver was fantastic as where the packers in wanaka but I would ask them not to pack printers on there side into boxes as this destroyed our printer (common sense not to load on its side and ink damaged everything in the box).
Look forward to hearing from you with regards to credit as promised.
Regards
Sam
"Everything got to us safe and undamaged"
Our experience was fantastic, getting out furniture removed, shipped and delivered was smooth and painless. Everything got to us safe and undamaged. Special thanks to Jenalle from the melbourne branch for being so hospitable. I needed to make changes everyday to what was being delivered but she was able to make that happen no sweat.
4 Stars
5 Stars
5 Stars
5 Stars
We were very pleased with packers both Adam P and Scott Todd they were great wworkers and nothing was a trouble.Aprreciated your efforts guys
Also the moving boys were great thanks so much Richard and Micheal great job guys and the the boys who helped with the unloading at Tany Loch Lane would not hesitate to recommend your team thanks guys
REGARDS jAN AND jOHN
1 Star
A bad experience all round from the first visit to get a quote, to dealing with staff and then not having anyone turn up on the first day booked (Friday) with no phone call to explain why. We had made it very clear to Nathan that we were flying out on the Tuesday at midday, therefore we had to start packing on the Friday.
So no one turned up on the first day booked, on the second day two guys turned up, one with a bad back who had to go off to see a doctor. Less then half our stuffed was packed. On the morning we were leaving again no one turned up. We had to ring Fiona to get any action. A truck load of guys turned up and all our household goods were thrown into the back of the truck to be packed later. Have no idea in what state to expect our goods. From what we understand some of our stuff was left behind and some of our son's stuff was packed.
My impression was, we did not have a full container of household goods but we were charged for it anyway.
The only good thing I can say was Fiona's response was quick and effective.
Ian Mayne
5 Stars
The guys were great and nothing was a problem. Everything went well and service was excellent.
5 Stars
Great staff on all aspects - a happy and welling team .
The communication from your storage facilities and the truck driver were excellent, contacting us several times to confirm the delivery time and ensure we were kept up-dated. The two men who unloaded the containers were very obliging and helpful, ensuring that all furniture and boxes were put in the correct rooms which made unpacking so much easier. They were very efficient and pleasant to work with and even made our granddaughters day by giving her a ride in the truck! The packaging was expertly done with everything (including china and crystal) arriving in perfect condition - Thank you very much! Would definitely recommend your company to anyone who is moving house.