Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"There was only a tiny hiccup"
4 Stars
"Excellent service at both ends"
Excellent service at both ends. I am very greatful, all our belongings arrived safely and nothing was damaged or broken. Thank you!
5 Stars
3 Stars
Office staff and delivery men were superb but my goods, especially my clothes and books were stuffed into boxes. The packers let the Conroy team down.
"A++++"
The two men that were sent were hard working top blokes, especially in the 30 degree heat they had to operate in. A++++
5 Stars
Very efficient and friendly staff
"Aside from the few mix ups, I was happy overall"
I had a bit of trouble regarding the delivery dates getting mixed up, this was eventually resolved. There was a of lack of communication with arrival times on Wellington’s behalf. Although, my belongings were delivered undamaged and the employee who handled the unpacking in Wellington was helpful and polite. Aside from the few mix ups, I was happy overall.
2 Stars
The Auckland loaders were great but didn’t wrap my two mattresses, which they should have. One has grease all over it and the base, I will have to claim insurance as it’s unisable as it is. Kyle in Napier said he didn’t have my delivery job listed until the day prior even though I booked the removal with you on 27 December. The delivery truck was very late, we waited all day, and thought it would be the morning but as Kyle didn’t have the job listed, which I find difficult to believe we were told 1pm then 2.40pm and the truck arrived at 4.10pm, then the packers just wanted to dump the stuff so they did wherever there was a spot regardless of the room written on the box, I’m not happy.
4 Stars
Moving crew on the day were timely, careful, and had excellent customer service skills. I booked a few weeks before the move. Only suggestion is an email a few days before telling me what time your company will arrive on moving day.
5 Stars
Great team,friendly, polite, change of plans did not phase them, worked extra hours over weekend to get us in the house. Thank you!!!
2 Stars
Pickup in Brisbane was great back in August.
STILL don’t have our belongings despite it being due 6 weeks ago.
no tools to start work, bed to sleep on etc
I found the process from the initial quoting stage to moving day, in to storage and then delivery to the new house all very easy! It was stressful enough moving, let alone to another city, but the process was relatively stress free! The communication was great, easy to book online for removal of goods and we found the movers to be friendly and efficient at what they did! There was only a tiny hiccup where initially thought we wouldn't be able to have delivery on the date we wanted, but were very appreciative when Taupea called to say they would make it happen for us! Would definately recommend Conroy's to others and would utilise the service again. Special mention to the Auckland crew who packed up the truck so well, the Conroy's staff at the Tauranga end, made mention of how well it was packed in to the truck for them to empty it! Thanks again :)