Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe three guys who packed and collected our stuff were brilliant. A credit to your company and deserve a pay rise. They were hard working, helpful, happy and polite. Everything they packed was done really well. The original idea was that everything was packed into a container, and the container was delivered to our new home to be unpacked so that nothing was disturbed. This would have been great as the packing ability of these three guys was amazing, and everything was packed into container to avoid any disturbance. However, upon arrival at our new home the furniture was not in the container, but packed into a truck. Somewhere during this transfer there were many nicks and dings to the furniture, broken hinges, and a few boxes broken open. Nothing major but a real shame since it had been originally packed so well. The young driver who delivered the furniture was good, he tried really hard but his only help was a hired man from a company in New Plymouth who was useless. He dropped things and struggled, and was no good at all. He did seem to have a problem with his knees and back and could not lift much, and did not seem to be the type for lifting furniture. The young driver did most of it himself, with a little help from ourselves, although we are getting on in years and were not a great deal of help. Would suggest your original idea of the stuff staying in the container for the whole trip would have been the good idea. However having said all this, everything happened when it was supposed to, and the little bits of damage were not major, just a shame. Once again give those three young men who collected our stuff a pay rise, they are definitely the sort of people you need to hold on to!!
Conroy's made my move so easy. There was plenty of communication along the way. Highly recommended!
Very efficient smooth move with two points of drop off.
We were happy with our service and communication was prompt
Great team of guys very helpful and personable.
Awesome people, awesome job complete, totally recommend Conroy's to anyone considering a national relocation. Will forward a gift next time we get back to town for the team.
We were very impressed with the efficiency of the boys, who were so helpful , and cheerful in their work.
Thank you for making a stressful day so pleasurable!!!
Dennis and Lyn
Other than not receiving a call when they were unable to deliver on the day, the service was excellent, my goods were delivered in good order and it was an easy move.
The email updates about shipping were fine, but the person calling about delivery was very rude and short as my schedule did not fit his. After a delivery was planned without contacting, when my husband arranged to work from home that day it was all of a sudden changed again so we had to juggle our schedules around again... The Samoan mover was the friendliest person, his collegue I would not know as he was on my toilet during the whole unloading time. Not very professional.... The boxes looked like they have been thrown around and some of the contents proove that, the mover told it might have been because they did not have much load in the truck - does not sound very good does it?
Thanks again to Jay and Corey - they were fab. Hard working and careful with all our belongings, kind and respectful to my elderly Mum who was moving with me.