Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersUnfortunately, we used this company to transport a piece of furniture from North Island to South Island - and it was damaged in transit. The company agreed their insurance would cover some of the repair costs - but there was still an excess for us to pay (not our fault it was damaged). Upon uplift from our property to the repair shop the removalists still managed to bash the item getting it into the "truck" (a container on a flat deck truck). Still waiting to get the furniture back from repair - and hopefully Conroys can get it back to us without further damage.
After we signed up with the salesman, our whole experience with Conroy was HORRIBLE. From having to chase the invoice the day prior to the move to make full pre-payment as per their T&C's, movers asking to use our deodorant on uplift day, follow up emails asking where our items are after a total of 7 weeks since uplift day and the last email saying they will be in touch, Conroy losing 2 of our 12 items and getting the truck drivers to be the ones to tell us (where was the update & apology call from the move manager?), being told that we have to follow up the lost items one week after the delivery of our 10 other items, following up the lost 2 items to be told they have found them but they are waiting for a truck with another job to be in our area to drop off and finally to top it off, our fridge arrived with a missing leg and now wobbles around the place. We are so disapointed by Conroy and would steer anyone away from using their services.
Friendly staff unpacking. South African side - Stuttefords just didnt place screws and bolts for chairs, tables and beds with the items so we have tables and beds at the moment which cannot be assembles because we have screws missing. Its rather frustrating. Just that one point where they can perhaps put all the screws and bolts into the !st box.... That way at least others will not have the same challange as what we are facing.
Excellent service from start to finish.
Excellent service from start to finish. Lovely people to deal with and would highly recommend their services.
Boys where good and helped me with the odd thing I needed a hand with.
From our first interaction with this company I could tell they offered a professional service. Their staff were thorough, considerate, accommodating and careful. Highly recommend the use of their services.
Conroy Removals,
I had a ver bad experiance with your services as follows:
1. packing team didnt finish the work (Aucland)
2. Lifting team arrived very late (Auckland)
3. Delivery team arrived very late (Wellington)
4. Delivery team not paying attention and they are not careful with handeling.
5. Delivery team destroied my sister dresser (almost brand new) because of thier carelessness.
6. The delivery team start shouting on us because we told them the dresser broken because of them.
7. when Campbell from Wellington office has been informed with the accedant, he called me and keep lying.
8. they didnt finish the work in the same day and suppose to back in the follwing day but they didnt back.
9. I called Campbell to send me people to complete the work but he didnt send anyone.
10. I called Nick (Auckland) and at that time Wellington office managed to send me people to finish the outstanding work (almost end of the next day).
After all this I didnt hear anything from Conroy at all