Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery happy with Conroy’s. The guys were helpful and when it came to delivering the furniture they were very accommodating with waiting on settlement.
My move was a complicated one and Conroy made it relatively stress free; a particular thanks to Sophie Richards who provided outstanding service.
Conroy Removals moved our items out of our old home to their company storage facility in Christchurch. In early July, our items were then moved ex-storage to our new home.
The Conroy delivery crew arrived early at our new home and we were greeted by them as soon as we arrived. The Team Leader (Richard) introduced himself and the team (Stephen and Jassper). This made it easier for us to address and converse with individual crew members throughout the morning. It was great to see that one of our favourite packer's Stephen was part of the crew. We were immediately put at ease when we saw him, as we knew that he had a hard work ethic and that he'd handle our items with great care.
An extra element of difficulty arose due to our moving day being wet and raining at times. However, the crew still managed to work quickly and efficiently - whilst being aware of safety and their surroundings at all times. We really appreciated that the crew put down blankets to cover the flooring (as requested) - due to the carpets having been cleaned the day before and with it raining on and off outside.
Richard's management of the crew was fantastic, as everything ran timely and with no major issues. Richard and Stephen went the extra mile, particularly with the setup and configuration changes of our lounge suites to accommodate the smaller spaces that they had to fit within. All the while, Jassper continued to work diligently by unloading the small remainder of boxes in the truck.
We were extremely impressed with the coordination, facilitation and services provided by all of Conroy's staff (i.e. Sales Consultant, Packers, Movers, Truck Drivers, Administration, Finance and Storage staff). They provided a dedicated, committed, trustworthy, friendly and professional service to us from start to finish.
We'd highly recommend Conroy Removals to anyone looking for a moving company that will take the stress and hassle out of moving your items within New Zealand.
Being more punctual. Packers were 90 mins late to our place and also late to drop off so we ended up doing a lot of waiting around.
I found all staff to be helpful, from my initial contact. The staff that loaded my belongings in Australia, showed care with loading. As did the staff in New Zealand with delivery of the items. The only problem that I faced was that my bicycle was badly damaged, I am hopeful this will be dealt with by the insurance. But very happy with Conroy Removals. Steve
Nicole has been an absolute pleasure to deal with from the start, efficient, great communication skills, and prompt replies, she is truely an asset to your company. Thank you so much for all your assistance, and to those employees behind the scene. Cannot thank you all enough!
Please thank the Boys they did a fantastic job
Thank you to the men that moved me ...they were very helpful and pleasant.....and very efficient to say th least.....glad I chose this company....many thanks
Pick up tean was 1.5hrs late, and I had to call at 30 mins late to see what was happening - dissappointing.
All went well with clearing the house.
But not finished by 4pm (hand over time) and it was embarrising when the new owners turned up and couldn't get in.