Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWhat a great group of guys that moved us so accommodating and dealing with three women who wanted it looking perfect !
Mother was in a terrible state and the house looked like someone had trashed it. We thought we had a daunting task ahead, as she was quite disorganised. However the Guys just got to and started to box all the items off Bench and table and lying around floors in lounge, dining area and bedroom. We were so impressed with their initiative to box things up. (Originally we and Mother - Inez, were doing it but Mum kept getting interruptions and side-tracked). The guys started around 9.00 am and had left the house by approx 10.45 am. We couldn't fault them, they had an easy going, obliging manner and executed the move swiftly. The items arrived safely and unmarked and we can't thank them enough. Please pass on our most sincere thanks for a job well done and a relief to us. (Carolyn and Bruce Keddie)
Napier team you guys made our move home nice and simple !! Special mention to Kyle and Sophie for the good communication and can do attitudes !!!
Sorry for the delay in giving feedback. All went well execpt for confusion about the deliver date. Everything arrived safely.
Thank you.
Great communication throughout the process. Good bunch of guys moving us. I really appreciated the packing boxes supplied to us from Cam for the move as it took one stress away from us not having to organise those. The boxes ar available for collection whenever the guys are ready too.
A lamp and clothes rack broke during the move but both were not a concern for me. The trucks also tore up the grass on a few corners on the driveway. Again no a big concern for us, but our neighbours weren’t impressed however well repair and give them time to calm down.
overall a really good move and yes I would use Cam and the team again.
cheers
Dani
Only one minor
The delivery guys called me 15 minutes before drop off.
Luckly my partner was on her way hm as I was 30 min away and I did request a call the day before delivery as we are not hm during the day in general.
Apart from that all other communication thru Sophie was great.
Cheers
Gary
The three guys who moved us were great value. They were polite, efficient and helpful and the job was completed with no issues. We couldn't be happier.
The senior (and driver) of the truck was excellent, as were most of the crew. Standouts were as mentioned the driver (?Kevin), plus the Maori crew member from Tauranga. Kevin made the shift as stress-free as possible and the Moari crew at the destination was exceptional.
To note, however, one of the crew from Tauranga, who had an accent, not a kiwi, made the move in stressful - he was rushing, dropped my rowing machine and damaged the casing. He didn't apologise and kept reiterating to me how does it stand? When I said is it broken he ignored me and carried on. The senior (Kevin) slowed him up and the Moari chap also kept him in line making sure my furniture was treated with respect.
While I have indicated that I would use Conroy again (as I have done in the past), I would be very wary of exactly who the crew was going to be.
No to using your services again, simply because we do not expect to make another move, except in a box ourselves!