Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI am still waiting for a reply regards the 1 door we took out from our original quote , I have emailed re this atleast 4 times and spine with Deborah and Rebecca by ph and they ard going to get back to me but still waiting
Great - turned up hen they said they would, took care, all good.
only thing I’d change is all the stickers you put on stuff...they are an absolute nightmare to get off furniture, tools etc.
Absolutely blown away by the service we received from Conroys, from start to finish the communication was always there to let us know what was going on.
Highly recommended company and would definitely use again if ever the opportunity was there.
Thank you to all the Team at Conroys.
I was very impressed with Conroys they kept me informed from the day it was uplifted from the Gold Coast unroll the day it was delivered to my door in Auckland. The move was done in a very professional manner and I have no hesitation in recommending Conroys to anyone. Re the question below how can Conroys improve well that is a hard one as I honestly don't think they need to improve I read all the comments on the group I belong to Hoki Mao and every comment is nothing but praise
My biggest gripe was that I was not given an expected delivery date. When I rung to ask when my belongings would be arriving I was told by your office it would be "tomorrow afternoon" which I could not do due to work and as I had not been given any notice by Conroys to ensure I was available. There was also no specific time given, just told some time in the afternoon. Which I can understand to a degree, however, it is a window of approximately 5-6 hours which is difficult to plan around. A window of 1-2 hours would and should have been more realistic.I was told by a few people that the administration team is pretty average to deal with and I must say I agree with them. Dismissive tone on the phone, getting details wrong (such as me having to say twice to correct addresses), and then not providing details such as an expected delievery date.I then find out my belongings were shifted around about six times between deopts which seems ridiculous and evidence of a pretty disorganised company. I'm thankful I only had a few items to be shifted rather than an entire house or I imagine more stuff would have gone missing. On that note, thank you for finding my missing item and returining it to me.The guys who collected and dropped off my belongings were good to deal with and I appreciated their help.However, overall, I would not use your services again particularly with such poor communication shown by your team.
Nice and easy, immediate responses to my emails, contact made before pickup and ďrop off. Great customer service from Caroline and the delivery men
All interaction with Conroy, both this time and our previous move, were top quality. The moving team were amazing and so friendly and helpful. We are so grateful as they helped make our move easy and enjoyable.
Was very happy with the service provided by Conroys.
I moved a lot of boxes from Edinburgh, Scotland to Napier, New Zealand with all 24 boxes arriving home safe and sound. Couldn’t have been happier!
Everyone from Daniel, Raymond and the guys who did the move were excellent. Pricing could have been a little more competitive but I couldn’t fault the customer service.
The guys were great... efficient, organised, friendly and had a great sense of humour.
they played great music while shifting and got everything done to a high standard And quickly