Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAlthough 90% of our stuff was fine and well packed and the staff were very nice and polite; I was heartbroken and gobsmacked to discover multiple items of high value that were just thrown into boxes without wrapping or protecting. Wooden spoons and jar lids were carefully double wrapped and taped up;but expensive leather shoes and boots, European handbags , multiple unique art prints were crushed and amber jewellery were just thrown into boxes or bulk wrapped or not wrapped at all. Resulting obviously in needless damage by professional packers. So disappointing and so very heartbreaking. Everything was so sentimental and precious to me and why we paid so much to have it professionally packed and moved.
excellent customer respond. Operations team are so professional
Generally very good, your staff are efficient, friendly and trustworthy, unfortunately we did have two much loved artistic pieces damaged, one badly, (how do you clean break a 60plus kg crushed marble statue) and one with a smaller break on a more fragile ceramic bust.
Your service was excellent thank you. The workers were very polite, careful and patient. I highly recommend Conroys.
The service was well organised and re-confirmed in advance. The fellows were very good indeed.and took great care.
The 2 guys doing move were on time, careful with furniture and walls of our house.
Excellent service from start to finish. All conroy’s staff courteous , helpful and charming. Nothing has been too much trouble. Very satisfied. Thank you
Australian side- These guys were very professional.
NZ side. disaster once we found out i gear had to be fumigated because of one persons gear not being clean. All our stuff stinks like poison and we may as well throw away matresses and clothing as the smell is through everything.
Our Nz packers were hopeless. I paid to get all my stuff re made from how the Australian packers had pulled things apart. NZ guys lost bits then found them. We had arranged to have team onsite at 8am but was informed late on friday afternoon that this had to change until 1pm. they arrived at 2.00pm..
Ours was a move between Islands and both houses elevated with awkward stairs. The removal teams were respectful and efficient. We had rain on the delivery day and it was hard work. The guys never complained and went the extra mile. The only concern I had was I had to follow up pick up and delivery times and delivery date the week of moving as I hadn't heard anything. Made it a bit stressful when I had to organize accommodation at the delivery end between pick.up and delivery. It all got sorted and we are happily in our new home. Thank you for a great service at a good price. Janice Feyen
Great service, thanks so much - everyone at the Nelson Branch was incredibly helpful and friendly - a pleasure to deal with. The Auckland delivery was quick and efficient, also with very friendly, helpful service. Excellent value for money, highly recommended.
Great experience, friendly and professional, Richard and other staff did Great job, thanks alot. Will definite recommend to the people I know.