Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAfter an initial miscommunication about pick up was resolved (my fault), the whole exercise went off like clockwork.
The driver and his assistant were especially efficient, pleasant and helpful.
I have requested my parcel to be delivered on 17/12 since I m out of Auckland. The request has been acknowledged. However, the parcel was delivered much earlier which I was not informed. The mover also did not help to unpack the parcel. More effective communication is much appreciated.
I can't thank the team enough. It was a very stressful time for me and everyone made it much easier than it could have been
Every thing from Doug Eliott in Tauranga coming to assess our furniture in storage and arranging a shipping date to suit us; to Kirsty in Napier organising the freight truck and advising us of date of arrival to us in Reefton.....Couldn't be faulted.
Everything arrived in perfect condition and was offloaded with great care.
Thank you sincerely, we will certainly use you for our next move.
Leo and Diane Whittle.
Napier branch was exceptionally helpful and professional. We were so grateful for the man that helped us pack and made it easier for us. But, when we received our household items our upright piano was badly damaged and not taken care of. We are very gutted that our upright piano was laying down on the floor of the truck. So, we just ask to take more responsibility and care when delivering people's posessions.
Great service for pick up in Christchurch. But delivery shocking in Auckland. The driver did nothing, left the poor off-sider to do all the lugging, while he sat on the back of the trucking smoking. I had to ask him to help at one point because there was no way one person could manouver the tall boy and tv cabinet into and out of the lift. I am a small lady, 60, and was not going to help in that way. Also it seems they have not been advised that the delivery involved several metres walk from the truck to the front door and into a lift and out and into the apartment. I happily paid extra for this as I know that does involve more effort. They said had they known they would have been allocated an extra person. The driver thrust the clipboard at me to sign off numbered items he was removing from the truck. I couldnt do this as I was sorting the slightly earlier delivery and set up of my new bed. I am annoyed the driver treated his colleague this way. That needs addressing. He was plain lazy. I have used Conroys before and would again, because it was just one staff member's attitude making that difference.
My experience with all those I had dealings with at Conroy Removals was a pleasure and everything went well. The guys who did all the hard work were great guys and took good care of my furniture, whiteware and all the others things. I will always recommend Conroy Removals to anyone I know who is moving house. Rose Boulton.
The lads worked really hard in extremely hot conditions. Great effort.
I was on time, but you guys werent and made three different time changes on the day, my adult son had to step in and supervise and work along side the movers in order to get things done. A couple of the moving team were really amazing and worked so hard but of course there were those that threw your boxes around and broke and damaged things.
I am very grateful for having been recommended your company for your excellent service. The whole process was made super easy, simple and stress free which was Fantastic. Thank you so much to all the team.
The guys who did the move were great. Nothing was too hard for them. Thanks to a fantastic team. Conroy's worked hard to fit in with our schedule and made the shift very easy.
On time, careful packing and unpacking, friendly and yet professional. Good advice about packing. We really appreciated the Cantebury team installing our washing machine hoses. Lastly, the men were pleasant, and also tidied everything on leaving. E have used Conroy services hee times now for our shifting.