Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery easy move the guys were very good
The communication between Conroy(CHC to Wellington) and us (Prakash/Poobie) was fantastic.
When my boxes arrived they did not look like they were on the move . Everything was as they lifted from CHC .
Great team work with pickup and drop off guys
A BIG THANK YOU , to all those that were involved.
Great communication from driver. Organising was simple. Product was packed well so no damages.
We moved next door so needed some muscle power for heavy items. The day was pouring rain but all went smoothly.
Conroy Wellington, contacted me that about 25 Nov that Auckland Conroy would deliver on 4 December. Then Auckland Conroy called the delivery would be on Friday 27 Dec between 12 to 1 pm. The driver Salamar called 12 noon on 27 Dec that he was at Metropolis downstairs, I went down and opened the service garage entrance and let them in to the Service elevator. All the furniture and paintings were in my apartment by 2 pm - Salamar and helper had removed all the wrapping, helped move all furniture where I wanted them. They then took all the wrapping materials away with them.
I was quite amazed that there were no damage to any of the furnitures. Conroy's service was very good, on time, and kept me informed at all stages of delivery.
I am most appreciative of Conroy's excellent service.
John Chen
First I was supposed to get my stuff at 930 am ,got a call to say it will be later. Was told someone will call. No calls came even after I called few times. Truck just showed up at 5pm. All my finurture dirty and damaged, my very expensive buffet very badly damaged and coffee table chipped. Made another call to complain but two days later still no promised call . Going to see where to go next .
The customer services guy was excellent.
The 2 chaps that came around did a great job of packing and unpacking. They were there for only a hour and a half in total (both locations).
just noting a little bit of damage to a couple of items, but will state not to the point of claiming via my personal insurance. In fact will probably be able to fix the damage myself over time.
Good communication and seamless process from the office.
Furniture arrived all in perfect condition and packers were helpful in discarding packaging.
Delivery was 1 hour later than advised, and truck struggled to turn around as it was too big.
Sophie Richards was an absolute star! nothing was a bother, super friendly and helpful and easy to deal with. Replied promptly to all our questions and went over and above in helping us out with customs issues on returning to NZ - please give her employee of the year!!! Thank you so much - Kylie and Richard xx
My only slight issue was with the packers who came to our property in Chch in Aug18. Not with the quality of the job they did but with their general demenour. They felt the need to pass comment on everything they packed (eg "look at this...who the hell would want this crap"). I sat in the next room and listened to them criticise and comment on everything thing as they packed it. Perhaps a gentle reminder that they are paid to do a job and not to offer their comments when the person paying them is in the next room. Other than that, brilliant job all round. Price, service and packing quality all great.
From the first communication we wedre fully informed of the options available and process on selection. Follow up calls ensured there was no confusion about where or when. Checked and double checked. The removal boys arrived right on time and wasted no time loading our chatels with respect and care. We have chosen to leave our chatels in storage with Conroy until we are ready to have them delivered to a new address.
From the first communication with Conroys we were fully informed and briefed on the options and process involved in the move. We were contacted several times prior to removal day ensuring that the location and timing were all on track. The rtemoval boys arrived right on time and immediately got on with the job. Our chatels were treated with respect and care as they were loaded. We've moved many times over the years and Conroy is our removal company of choice. They have never let us down.
Very easy move the guys were very good