Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAwesome friendly guys,top job.taken all the stress off moving.
Mostly a good experience. Efficient service initially and pleased the team were adaptable to include some late amendments. A little surprised the whole amt agreed needs to be paid up front, but that may be industry standard. Maybe some unclear comms on our part but was surprised that a fridge picked up in Auckland a week before could not be delivered in the Hauraki to meet with the pick-up of other items. Delivery of final goods to Sth Island was swift....but again was told they would come Thu/Fri and then got call they would deliver 4 pm day before (and we hadn't even settled the property yet!). Got a "small" rebate on unused recycled boxes that we actually returned - price for these I thought a little steep. Overall would recommend.
Thank you for the efficient service and for Fiona that went out of her way to assist in the short notice due to unforseen circumstances!
The Conroy service was amazing, we organised shipping with very short notice around Christmas holiday time and the Conroy team made it so smooth! The packing team were absolute pros! Thanks
I am quite satisfied with the handling of my initial query of services to the main office but NOT happy with the local team handling the tasks:
- No proper feedback to all my questions and concerns. Sometimes to get to my answer, I had to send few reminder emails or call directly
- Lack of precision: I have had two containers, on the delivery day, they delivered the wrong container which I had to raise a complain & they had to fix it later
- Lack of accountability: During the delivery, the entry fence was broken which is inevitable , but it requires urgent attention to fix or compensate it. But No action was done and there was No answer to all my follow up which ended up escalating the case to the company top managements
I am very happy with the delivery people who did the job on-site at my home. They were very professional & respectful people
Awesome service by Conroy team both in Christchurch and Auckland. Picked Up stuff from my house and delivered it to my new location without any scratches. Derek provided an awesome service from day 1 in Christchurch.
The two guys that arrived to help us with our move were professional and quick. The truck was unable to fit down the driveway of both of our properties and they helped us carry everything quite a distance. One of the guys even carried huge bits of furniture by himself! We are very impressed. Thanks for the help guys we couldn't have done it without you!
The move has been absolutely stress free. I cannot find any fault whatsoever.
Awsome. Highly recomended.
Helpful staff on phone when advice sought.
Excellent communication from Robin re delivery date and time.