Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMy response to the previous two questions is actualy 'possibly' and not 'yes' - but thats not an option and they are required response questions. I was generally happy with the quoting and pick up process (certainly miuch better than the likes of FedEx etc). However, I'm yet to actually take delivery of my kayak, and the amount I've paid is has been something like a 30% increase on the original quote. Part of the increase is due to a payment to meet a cleaning requirement - something that could have easily been addressed at the time of pickup and packaging i would have thought.
So pleased you got my furniture to Wellington just before the lockdown - many thanks. A few marks on the chairs - so overal average service.
Fast and efficient
We would recommend Conroys NZ as they were very efficient with packing and uplifting our goods for shipping to Bundaberg in Australia.
Sadly, it’s been a week since we were advised our goods have been released from Customs and Quarantine in Brisbane, and we have yet to hear from your Australian arm any advice of a planned or even likely delivery date. Disappointing. Freight is regarded as an “essential service” in Australia.
Goods were uplifted on the 7th February so it’s now been almost 9 weeks. Incidentally, we were initially told this would be approx 6-8 weeks, as a lot of people were still shifting to Oz and Conroys had containers going most weekends.
Would be great to get some advice on delivery please.
Quick and easy shift and affordable. Well done Conroys.
Packing Smokers leaving butts on our lawn.
Was told as we had a 30ft high cube sole use they pack and lock onsite didn't happen which would have contributed to the damage done on our furniture. We got a large truck I stead.
Washing machine feet ground off from being moved and skidded on concrete. Washing machine top stoved in from too much weight on top.
corner damage on COD. Bed head board from being dropped and skidded on concrete.
Packers worked well and did a good job. Even though the packing tape was very thin.
Was very hard to get answers as nobody answered their phone.
Although these services werent completed due to the current lockdown derek was great to work with from the initial phone call to the quote and helping with necessary changes. Derek and sarah were just an email or phone call away when i had any questions or changes
Excellent communication, punctual and efficient!
Everyone involved was so helpful and approachable.
The only issue I had is that a few things were broken in the shift. The antique sideboard was dropped when loading into the van and broke the leg off. A couch leg was also broken and a lamp. They used tape to put the antique leg back on and temporairly fixed the couch which broke again that night. The team were aware they broke these things but tried to keep it quiet.
The team were really lovely though and worked hard.