Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat friendly and helpful staff all of them. Very efficient and communicative. Thanks so much.
Additional to the other suvey I completed earlier, there is on further addition to do with delivery. The guys were great but when you transfered our household goods to this address from Ilam Road twelve (12) something years ago, there were no breakages. Beside the Royal Albert Tea Pot being broken this time, a carton fell of the sack barrow, unfortunately it contained paintings and when opened, (luckily it was only one was broken), we had glass from here to breakfast.
Second time I have used Conroys but this time it was a significant relocation including storage. Again the service was just excellent with extremely helpful and pleasant movers. I own items of high personal value as well as very heavy items and they were all taken care of. Not always the cheapest but I would recommend to all to consider Conroys.
While the Conroy removal team were pleasant, efficient, and flexible; I was very disappointed to find six items that were well packed, in different boxes, broken.
Some confusion between admin and delivery truck.... (truck arrived day early after I had confirmed drop-off dates). Fortunately able to leave early and drive (6hrs) to meet truck, but could have posed huge problem if didn't have that flexibility. In addition only 1 driver was there to shift gear on to property..... family and self helped move gear. (Driver - nice guy and personally professional which made situation easier to tolerate).
The whole on-line quote/trying to confirm delivery dates etc, not as smooth as could be. People I dealt with were helpful, but lines of communication between centres seemed disjointed.
It was all good!
The people all seemed very good. But, people got reassigned putting pressure on remaining team. Communication could be better. I am happy to discuss. Several items broken due to packing
I found the entire experience very easy. Right from ringing to get a quote and booking the move. The person I dealt with was friendly and professional and made it easy.Very pleasant to deal with. Everything was very clear and easy to understand. The movers ( 2 Men) arrived on time. They were polite, respectful, and friendly while professional, and just got on with the job and didn’t waste any time. They asked the necessary questions and followed instructions to the t. Nothing got broken, they were careful not to damage anything. We had a time frame to work within and the men kept to that time frame. I would not hesitate to use Conroy’s again, and fully recommend them to anyone who wants a job done well, with no hassles whatsoever. Excellent process. Conroy’s have been by far the best movers we have dealt with!!!