Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersDarcy and his team who did the actual move were fabulous. Very quick and very polite.
Thank you for helping me with my house move, involving temporary storage. Everyone has been really helpful, quick to respond to my questions, lovely to deal with, and professional and efficient! I’ve still got lots to unpack but I can see the packing was done really well and there is no damage. With the recent road closures the company managed the difficult situation really well. I will definitely use again and/or recommend Conroys!
Communication was good
Excellent packing in Wellington. No hassles, no delays, nothing broken.
Friendly service however did not receive a call one working day ahead as advised to confirm time of pickup. After ringing on the day of pickup (at 8.30am) to confirm time, was advised I would be contacted immediately to confirm. No phone call was received and no one had still arrived by 4pm. Business closes at 5pm so rang again to find out what was happening and got no reply. Rang again next morning to advise no one had phoned or turned up. Received apology and advised again someone would call immediately. Received the phone call 2 hours later advising items would be picked up later that afternoon. Removal guys apologized when they arrived for the delay due to being really busy and were very friendly and efficient. Items arrived at destination within time frame given and received phone call to advise. Luckily there was no urgency in my removal so being picked up a day late was not a major problem, but a phone call at the start would have been appreciated to advise they were behind schedule. Would still recommend as a removal firm as prices were much cheaper than other firms I contacted for a quote and overall was very happy with the service.
You made it so easy for me to move my stuff back home. Thank You
Really impressed. Removal men (very sorry I've forgotten names) turned up on time, were friendly and polite. Very careful with all the stuff and got it moved really quickly. Would definitely use again and recommend! Thanks
Two of the three men that did my move were quite lovely, especially the one that talked about my daughter. Unfortunatley it is the attitude, language and rough handling of my belongings of the third man that ruined the experience.
I understand and really felt for the guys as they had to go up and down a steep driveway because they couldn't get the truck up the driveway (which resulted in costing me more because it took a lot longer than it should have) but it was unnecessary for him to be abrupt with me and handle my belongings roughly (which did result in damage to some of it).
Moving is a stressful time as it and that is why moving companies are hired, to take some of the stress out of it, not add to it.
The guys were lovely and were happy even when they had to carry everything upstairs to my apartment. There were no breakages or damages. Everything was well packed and well labelled.
This is a top professional outfit with top professional service. We could not ask for a better service and recommend Conroys to prodpective customers.