Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe teams we had experience with were very good. they were polite and friendly. The packing guys Jeff and Hux did a great job in spite of the lengthy day - we had 32 years in one place so had lots of stuff. The removal the following day went very well with the same team plus Jay, with a small pickup of overflow items later in the day. Move in day two days later also went smoothly with Jay and Jarrod.
While we are aware we did have a lot of kitchen stuff the labelling of the boxes as to contents could have been a little more explicit - it took us 4 days and 27 boxes to find the toaster for example. All boxes from the kitchen with a few exceptions (preserves and food) were simply labelled KWARE which turns the whole process into a lucky dip. other than that the packing was excellent and we have found no breakages or other damage. (this comment would not fit in the 'other' section below.)
We had 2 guys called Steve and Steve they were absolutely fantastic! They did such a great job. Friendly, on time, moved fast and we had absolutely no problems! Would highly recommend them to others! Please can you pass this on to their local branch and also to them personally. They were great!
Hi
The two guys who moved our furniture, Lugs? and ??, were both fantastic. They took great care not to scratch anything, they were quick and efficient. Also honest as one of them found jewellery behind the dresser and returned it to us.
Thank you!
Scott
Our overall experience was great. The guys who came to pack and move were friendly helpful and thorough.
Susan's reply was always prompt and unloading staffs were exceptional and efficient.
Everything was in good condition when unpacked. One or two heavy boxes were put in wrong rooms but that is not important. I found the experience very good from the packers to the actual delivery.
Everything was in good condition when unpacked. One or two heavy boxes were put in wrong rooms but that is not important. I found the experience very good from the packers to the actual delivery.
Third time and still very good. Your men are so helpful. Nothing is too much trouble.
was a great service getting personal effects to nz from australia, and would use your service in the future,
would also like to thank jameez in your office for assisting me with paperwork and phone calls during stages of paperwork
I was very happy with how the ladies packed up our place on Thursday and initially was very happy with the movers on Friday. However I was notified by someone in your office at 1:43pm that one of the drivers had a medical appointment that they needed to attend. I was happy for the truck (which had been fully packed by this point) to leave and for another truck to attend to uplift the remainder of our goods which couldn't fit into the original truck. Two and a half hours and four phone calls later both trucks finally returned. The relocation between the two houses is only a five minute drive. In future, perhaps staff that have appointments during the day could remain onsite at your facility. And a huge improvement with your communication would be appreciated. Waiting at the new house and wondering where in Auckland my household items are is not helpful on moving day. And I shouldn't have had to make so many chase up calls to find out what was going on.